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Coffee Parts Reviews

4.9 Rating 4,352 Reviews
98 %
of reviewers recommend Coffee Parts
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Phone:

1300129129

Email:

info@coffeeparts.com

Location:

19/75 Corish Circle, Pagewood
2035

Generally very happy but the packaging could be improved
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Posted 3 years ago
Great product and delivery time good ?
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Posted 4 years ago
Great service
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Posted 4 years ago
Sent me the completely wrong item originally, then I couldn't reach them via phone. Fortunately they responded quickly via email and amended the order sending the correct item via express.
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Posted 3 years ago
Simply efficient.
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Posted 6 years ago
Startrak is a terrible delivery service. they don't wait at the door for a response
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Posted 7 years ago
Prompt service and a greta place to find what you need.
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Posted 5 years ago
fast and efficient service, great products and prices
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Posted 5 years ago
Was picked, packed and posted very quickly. Shame Australia Post couldn't hold up there side of the equation.
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Posted 7 years ago
Top service as always
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Posted 5 years ago
Quick and ready confirmation with a phone call of my specific needs from the easily read (exploded) parts diagrams. The parts were delivered at the time and on the day communicated by an appreciative, friendly delivery person.
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Posted 5 years ago
a bit pricey for the postage but parts are good. Only small problem is the group shower head is very very sharp and cut my fingers.
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Posted 4 years ago
Quick delivery but they did forget 1 item..got a call from Pedro and he sent it the next day..products work well
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Posted 4 years ago
Pedro was pleasant to work with and explained things clearly to me. First, the coffee grinder was out of stock but then after a brief wait I was able to order one for my son in Sydney as a present. His arm was getting strained by using a hand grinder to grind his coffee every day. He and his wife are expecting their first child early next year. He’s going to need a strong arm to do his part caring for their baby; changing diapers, carrying, comforting etc... you get the idea. So the future grandparents thought a coffee grinder from you would be in order. When I filled out the order form I mistakenly put in the wrong address for them but since my son wanted to pick it up rather than having it sent to them we figured their address was not that important. My son corrected it over the phone anyway. I was happy to hear that my son had arranged to pick it up. He was happy about it too because he is conscientious about using too much packaging that just gets thrown out. Then, much to my surprise I received a message that the coffee grinder was going to be sent to their old address. In a panic my heart stopped! I dreaded the thought that this gift would be sent to the wrong address and may never reach its intended destination. After my heart was resuscitated I sent an email to your store and Pedro reassured me that my son had safely picked it up. The email that told me it would be mailed to the wrong address had been sent out automatically. So, it looks like the main glitch was the automatic email. Otherwise the coffee grinder is now settled in its new home and performing its functions well. My son’s arm is already feeling improvement. We had a FaceTime chat recently and he prepared two coffees for himself during our chat. Thank you and stay well ❤️
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Posted 4 years ago
Really helpful with parts and advice. Did get one part that didn't fit but was quickly rectified.
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Posted 7 years ago
No fuss transaction items as expected.
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Posted 6 years ago
Everything was good apart from no communication for over one week to advise there would be a further delay on receiving the product we ordered. Communication is paramount to success in customer service.
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Posted 6 years ago
Very quick response. Burr arrived securely packagec. I didn't care for the misleading gift card from Naked Wines.
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Posted 5 years ago
Our order was delivered and arrived within 72hrs of purchase. Very quick turn around along with the communication of purchase, confirmation, and postal arrival was on point - Cheers.
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Posted 4 years ago
Great service. Only opportunity for improvement would be to send an order acknowledgement note via email once order had gone through. I had to log back into your website and go to "my orders" before I knew that the order was in your system. Overall very happy, just thought it was worth mentioning the above.
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Posted 5 years ago
Coffee Parts is rated 4.9 based on 4,352 reviews