Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.81

4.8 Rating 684 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Coffeeteca 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

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“Customer Service was great, I msgd asking for the business to call me and they did on the same day. They gave great advice and led me in the right direction as a non coffee drinker wanting to buy an amazing coffee machine for my husband! The machine was delivered within a few days of purchase. We are a few days in with the coffee machine, and my husband is very happy.”

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Posted 1 year ago

“Fantastic customer service, quick delivery and provided a solution to a minor problem that occurred in the packing.”

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Posted 1 year ago

“Great to deal with, fast shipping”

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Posted 1 year ago

“Such fast, responsive and professional service. I was surprised how quickly my new Gaggia Classic arrived at my door!”

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Posted 1 year ago

“Love the new coffee machine - great service, ordered on Sunday, arrived on Tuesday.”

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Posted 1 year ago

“Great people to deal with.”

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Posted 1 year ago

“Coffeeteca has a good website making it easy to review and purchase equipment. Pricing for the item i purchased has been consistently cheaper than other online stores selling for the same product. The addition of free items including the tamp, tamp mat and 1kg of coffee made the purchase much better value for money. However, both the tamp and tamp mat, in my opinion, are of a low quality and immediately reminded me of Temu products, and as such, went straight in the bin. The included 1kg of coffee beans is an 'in house' branded bag. Disappointingly, the coffee only has an expiry date and not a roast date. Because of the unknown roasted/packaged date, the beans were only useful to perform a basic dial-in and burr season. For this purpose alone i am very thankful for the free beans as it meant minimal adjustment and wastage of my own purchased beans. I do not buy beans to drink whether in-store or via online that dont state roast date as this is a major indicator of freshness. I was extremely surprised and pleased to see the inclusion of the factory (Eureka) dose ring with the grinder, as I was under the assumption that this was not an inclusion with this grinder model in Australia. I have been watching the availability of this model from Coffeeteca and other businesses for a few months and have noted that it has been out of stock a few times. Coffeeteca had new stock available very quickly suggesting they enjoy a good relationship with their suppliers/importers.”

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Posted 1 year ago

“Great customer service. They were able to change an express shipping address after an error with the auto-fill.”

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Posted 1 year ago

“Easy ordering system & the coffee machine arrived much sooner than expected”

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Posted 1 year ago

“The quality of service and providence is greatly satisfactory with appreciation”

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Posted 1 year ago

“The Magnifico is an excellent grinder and I’m very happy with it, and the price paid. Shipping time to me is was approx 1 week from order, which is reasonable for location in rural VIC. Thanks Coffeeteca!”

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Posted 1 year ago

“I bought a Gaggia MDF 55 grinder from Coffeeteca, arrive in quick time and packaged very well! Excellent customer service!!”

Coffeeteca 5 star review on 5th June 2025

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Posted 1 year ago

“Since we found Coffeeteca we have been enjoying the Gaggia Coffee Machine and the coffee that we get from you. We will be back for more! Thanks...June & Alan”

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Posted 1 year ago

“Good price, good order tracking and reasonably fast delivery.”

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Posted 1 year ago

“Always helpful and makes sure your order is received prompyly”

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Posted 1 year ago

“I believe I received a great deal on my new coffee machine. Ordered and received my machine in a very short time. Easy to be assemble and use , very pleased. Also received follow up from the business to make sure product was working well and that I was satisfied. I am very satisfied with the machine and Coffeeteca. . Thank you”

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Posted 1 year ago

“Great service!!! Very easy to deal with 🙂👍”

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Posted 1 year ago

“Wrong coloured grinder arrived first. They replaced it very quickly. The Eureka Atom Specialty 65 — in black — is working a treat. A beautiful grind and so quiet.”

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Posted 1 year ago

“Products delivered fast and as described. Excellent! Bag of coffee was also a nice touch.”

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Posted 1 year ago

“Machine is good, price is excellent the only complaint I have is trying to contact Coffeeteca. The supplied phone number is never answered and goes straight to message every time. When I left messages there were no return calls. I then tried emails and eventually got a reply. There was also no address. I realise Coffeeteca are an on-line only store. For a moment there I was getting a bit worried thinking the whole thing was a scam. All good now. (relief) G.”

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Posted 1 year ago

Coffeeteca is rated 4.8 based on 684 reviews