Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,629 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,629 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 26th April 2024

Greg O

Kaba

Comfort Works 5 star review on 20th April 2024

J L

1496

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slipcover fits perfectly, color true to sample. Beautiful work. Order completed and shipped in incredibly short time. I highly recommend!”

Helpful Report

Posted 2 hours ago

“I was hesitant that there custom cover would fit, but they really worked hard to make sure the measurements were exact. The cover defied our expectations. It looks like a new couch (but now catproof) for much less money.”

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Posted 1 day ago

“GREAT COMMUNICATION THROUGHT THE PROCESS”

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Posted 1 day ago

“Fantastic product. Great colour and fit. Thisis why I keep on buying from Comfort works.”

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Posted 1 day ago

“I purchased the PB Basic/Mitchell Gold sofa and chair covers-they are my DREAM‼️ I bought the brush cotton in white and they fit perfectly! I 💯% recommend. Thank you Comfort Works!”

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Posted 3 days ago

“Perfekter Bezug für meinen Ikea Sessel - sieht super aus. Danke!”

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Posted 5 days ago

“absolutely beautiful!!”

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Posted 1 week ago

“absolutely beautiful!!”

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Posted 1 week ago

“LOVE my slipcovers! They are better quality than the ones made by the couch designers.”

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Posted 1 week ago

“Schnelle Lieferung, schönes Material und eine wundervolle Verpackung. Da möchte man gleich noch mehr bestellen.”

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Posted 1 week ago

“They make this incredibly easy. Samples, great communication and a really quick turn around getting my order to me. If you order samples, as I did, don't forget to get your refund for postage paid, as I did. 😕”

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Posted 1 week ago

“Our warm white slipcover completely transformed our slightly dated sectional! We ended up choosing the Cream Everyday Linen, and did a semi custom order for our Andes 3 piece chaise sectional from West Elm. My husband and I always wanted a white sectional, and being able to clean a slipcover that fit well was everything we could have asked for. Comfort Works was very communicative, and any possible issues were quickly resolved by their customer service team. The color is perfect, and the fabric cleans well and softens over time. Highly recommend!”

Helpful Report

Posted 1 week ago

“- Kundenservice ist freundlich und antwortet schnell -Versanddauer wurde eingehalten - Bezüge sehen gut aus und passen auch gut, durch den Klettstreifen lassen sie sich gut straffen. Die Gegenstücke des Klettstreifens lagen dem Paket bei und mussten noch an den Sessel getackert werden. Bezug ist vom Versand noch etwas verknittert, das gibt sich sicherlich. - Ein Langzeittest muss noch ergeben, ob die Bezüge wirklich den Krallen unserer Katze standhalten werden.”

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Posted 1 week ago

“quick service. reasonable cost excellent communication”

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Posted 1 week ago

“The new covers for our 10+ year old Ikea couch made it feel like new. Arrived sooner than I had anticipated and the quality of materials and construction were great!”

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Posted 1 week ago

“The whole process, from placing the order to delivery and recovering my sofa went exceptionally smoothly! Initially I was startled by the colour (sand) as it was darker than I had realized- I would ask for a sample in the future. The small labels inside the covers make it simple to identify which pieces are which. The material (weave) is fantastic and the construction / sewing of the covers is first class. I can definitely recommend this company.”

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Posted 2 weeks ago

“très bon service commercial, et d'accompagnement du client tout au long de la commande ! du choix des échantillons au suivi logistique du colis. merci à eux pour ces services de qualité”

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Posted 2 weeks ago

“The slipcover is perfection. It was a custom order -- not one of the styles they have in stock. Mark, my salesperson, was so patient with me. It took me forever to take the measurements, I was so afraid of messing up. I shouldn't have been. The team that makes the slipcover noticed almost immediately that some of my measurements were probably incorrect and asked me to re-measure. I sent along photos so they could see the shape of the sofa arms, back, and placements of seams. They did an amazing job!”

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Posted 2 weeks ago

““Love my new slip cover. Transformed my old Kramfors sofa!”

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Posted 2 weeks ago

“Comfort works is better than I expected. The performance canvas slip cover for my Pottery Barn sofa is lovely and feels durable, which is good for the dog and kiddo. It slipped on very easily. Very happy with the purchase!”

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Posted 2 weeks ago

Comfort Works is rated 4.8 based on 4,629 reviews