“Ordered May19, they never answered my emails or messages I left on their phone. I had given up on them but today, Judy 28, my shoes arrived vis USPS. They look very nice, fit well, and are very comfortable, but the wait with no reply from them was much too long. Very poor service. I will not buy from them again.”
“Looks like the same story for me - Ordered back in May - confirmation email and no shoes. Floods of other offers from them on email and text . Looks like time for the Better Business Bureau”
“I ordered a pair of sandals 2 months ago,I still haven't heard from them,I have tried to contact them, someone responded to one email,now nothing.i don't even have a tracking number,I will never order anything else from Comfysandals again.at least commucate with me.
JH”
“I would like to give zero to Comfy sandals, customer service don’t respect the customer. Never answer an email. The material of the shoes is like a paper. The worst company don’t buy any shoes!!!!”
“The same old story paid for the shoes back in May but have not received them.. Called and e-mail several times but they have not responded back I am so mad at my self that I did not check them out reading all the reviews It looks they made out with everyone money. I put mind on a gift card so it will be hard to get get my money back. I hope everyone else please read these reviews and save your money. It a shame that people do this to other people that they worked hard for their money.There is no place to put the right answer to the question that someone is asking . I hope this help other people so they don't lose their money”
“Do not buy from this company. Ordered sandals over a month ago still haven’t received. Tried to contact them no response. Called my credit card company to get my money back.”
“AGREE! DO NOT ORDER FROM COMFY SANDALS! I ordered sandals on May 23rd, received a confirmation email and on the same day an email saying they were working on my order, but to expect delays because of Covid-19. Then an email on May 25th saying it had shipped, and checking the tracking no. their shipping partner Jet E-Commerse Logistic, Inc. picked it up on May 26, arrived at their facility May 26, departed their facility May 28, and that is the last entry.
Honestly I had forgotten about them until today. I sent an email saying to contact me by Monday evening regarding a refund or I would be reporting them to authorities on Tues. Let's see if it works.
I also wish I would have researched the compnay first. I sure will from now on! Especially if they advertise in social media platforms.”
“SCAM COMPANY, BEEN WAITING FOR MONTHS FOR ORDER, BUT BBB SITE WASR EASY TO LEAVE COMPLAINT https://www.bbb.org/search AND FELT BETTER WHEN COMPLAINT WAS GIVEN FBI https://www.fbi.gov/scams-and-safety COME ON PEOPLE LET'S ASSIST THE MAKE THE WEB A BETTER PLACE AND EXPOSE COMFY SANDALS FOR THE CON ARTIST THAT THEY ARE. I PUT ONE STAR BUT I MEANT -10.”
“It has been a month and half since I ordered and payed. No shoes. But they keep sending me emails to order more. Poor poor don’t order with debit card. No way to cancel order.”
“(7-16-2020) SURE WISH I HAD FOUND THIS SITE BEFORE I ORDERED FROM THEM TOO. PLACED MY ORDER FOR 2 PAIRS, THEY CHARGED MY CREDIT CARD AND GOT THEIR MONEY.
SENT ME AN EMAIL THAT MY ORDER WAS ON IT'S WAY. SAID THAT IT SHOULD ARRIVE WITHIN 14-21 DAYS. IT NEVER DID! TOOK MATTERS INTO MY OWN HANDS: EMAILED THEM EVERY DAY (EVEN THOUGH I NOW THINK THAT THEY ARE NOT A LEGITIMATE COMPANY-SCAMMING PEOPLE), BUT I SENT EMAILS EVERY DAY "BUGGING" THEM ABOUT MY ORDER AND REQUESTING A REFUND. STATING THAT THEY WEREN'T LEGITIMATE, THAT THEY DON'T HAVE ANYONE WORKING THERE TO "GET BACK WITH YOU" IF YOU SEND 'EM AN EMAIL. SO FINALLY, I WENT 3 STEPS FURTHER: I FIRST WROTE THE COMPANY A LETTER~REQUESTING A REFUND. SECOND: I CONTACTED THE BBB AND FILED A COMPLAINT WITH THEM AND THIRD: I CONTACTED THE POSTAL INSPECTORS BECAUSE THEY SOMEHOW ARE USING THE POSTAL TRACKING SYSTEM AND I SAID THAT THEY WERE NOT A LEGITIMATE COMPANY. AFTER REFUSING TO ACCEPT THE OPTION THAT THE BBB GOT BACK TO ME WITH (COMFY SANDALS WANTED TO CONTINUE WITH: MY ORDER HAS SHIPPED) AND THE POSTAL INSPECTORS GOT BACK WITH ME THAT THEY HAVE RECEIVED MY COMPLAINT AND WILL GET BACK WITH ME WHEN THEY ARE FINISHED WITH THEIR INVESTIGATION. IT'S BEEN 2 DAYS SINCE I GOT MY EMAIL FROM THE POSTAL INSPECTORS AND I JUST GOT AN EMAIL FROM COMFY SANDALS (7-16-202) STATING THAT I HAVE A REFUND BEING CREDITED TO MY CREDIT CARD...WOW!! HAD I KNOWN THAT THAT WOULD HAVE HAPPENED, I WOULD HAVE DONE ALL THIS SOONER! WILL NEVER ORDER FROM THIS COMPANY AGAIN AND I WILL SPREAD THE WORD TO OTHERS: DO NOT ORDER FROM COMFY SANDALS...THEY ARE A SCAMMING COMPANY!”
“The only reason there is one star in this review is because I couldn't write the review without clicking on a star. I would give them black coal before a star. Terrible company. Placed my order several weeks ago, and I never received my sandals. They charged my card of course. SCAM!!! The customer service line is a black whole and the contact email bounces back. DO NOT ORDER FROM COMFY SANDALS. Learn from my mistake.”
“I purchased a pair of sandals at the beginning of May and then received an email on May 8 that my order was shipping and to expect them in 7-14 days. I have been tracking them ever since. First all tracking information was in Chinese but finally was able to get it translated into English. The last post was on May 31 that my sandals were being prepared for shipment from China. I have sent an email to Comfy Sandals with no response from them. Of course they charged my credit card in May so they gave my money so they don’t care if I ever receive my sandals. Do not order from them!”
“Ordered a pair of sandals 2 months ago. Never received them and their tracking system is a joke as is their customer service. Avoid them as you would the plague. I am goin g to try to see if my credit card company can help.”
“Same as everyone else. Ordered 4 pair of sandals on 5/27/2020. They send me emails saying they have shipped but I still do not have them. They do not answer emails or phone messages. When you try to track your order it says the tracking number can’t be found. I will be calling my bank to try to get my money back. DO NOT ORDER FROM THIS COMPANY!!!!”
“Same story, different day. They charged my credit card end of May and still no sandals. Tracking number info is in Chinese! Wish I would have looked at reviews before I ordered from them. I also will file a complaint with Better Business Bureau. Hopefully my credit card can recover the money and thankfully I only ordered one pair of sandals.”
“I ordered two pairs of sandals in May 2020. The tracking information says that my shoes are in Brooklyn NY and when I call Comfy to find out where my shoes are all I get is a message saying leave a message. I have emailed them several times and have not received a response nor have I received my sandals. Bad way to do business. I'm filing a claim with the BBB.”
“Ordered 3 pairs of shoes off of Boho shoes .com which turned into comfy shoes .com , neither one is a legitimate business. I spent $165 on May 18 through Pay pal , never got any shoes and their phones are disconnected. WATCH OUT !”
“I never received my sandals. I have emailed them 4 times and never got the courtesy of a response. I would NEVER buy from this company. They have the poorest customer service ever. I ordered the sandals 5/25/20 & today is 7/2/20 & still NO SANDALS.”
“I ordered a pair of sandals for my daughter 2 months ago and they still have not been delivered 😡 I have tried to contact the company but my emails are NOT DELIVERED BECAUSE I GET A MESSAGE DAYING THAT THERE MAY BR S VIRUS IN MY EMAIL......BS😡”
