Conservatory Blinds 2Go Reviews

Name: Conservatory Blinds 2Go
Address: 1 Longwall Avenue, Queens Drive Industrial Estate, Nottingham
Rating: 4.71

4.7 Rating 1,857 Reviews

94 %

of reviewers recommend Conservatory Blinds 2Go

Company Reviews

Questions

Metrics

4.7

Based on 1,857 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 862 0464

Location:

1 Longwall Avenue, Queens Drive Industrial Estate
Nottingham
NG2 1NA

Write Your review

Tell us how Conservatory Blinds 2Go made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Conservatory Blinds 2Go 1 star review on 31st January 2023

Arthur

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish, don’t waste your money”

Helpful Report

Posted 5 years ago

“Could not get blinds to fit onto windows”

Helpful Report

Posted 5 years ago

“Awful customer service. They took my money on day one. Been waiting three weeks and they still don't know when the blind will be made in Viet Nam let alone delivered to me. They have a policy of not responding to emails.”

Helpful Report

Posted 5 years ago

“We have just had a new conservatory fitted which is Graphite in colour. None of your blinds match. Your blinds are great if your conservatory is white !”

Helpful Report

Posted 5 years ago

“I would give a 0 if i could. The blinds that arrived was not the length i ordered so i haven't been able to use it.. so that was a waste of money! Wonder if i can get my money back.”

Helpful Report

Posted 6 years ago

“You sent me amy blinds with the plastic component and affixing screw missing, I then contacted you and requested the correct parts to put my blind up, you have now sent me raw plug which is the wrong items, I am totally disgusted and I am looking for a refund. shocking customer service”

Helpful Report

Posted 6 years ago

“The blinds are great . But your delivery partners are shocking . They just chucked the items over a 6ft gate although it said fragile on the packaging and the gate was not locked and there for anyone could have taken them. This is the second time i have ordered blinds but I will not be ordering any more items from you. Kind regards Steve”

Helpful Report

Posted 6 years ago

“instructions for measurement of windows not very good - a bit ambiguous. Also the tension cord is hard to get exact, so blinds do not stay up when pushing up to open the blind. Over time tension is lost and you have to keep adjusting. The quality was unexpected - a type of plastic blind,with string cord.”

Helpful Report

Posted 6 years ago

“Three times they sent the wrong brackets to fit the blinds. Poor customer service when things go wrong.”

Helpful Report

Posted 6 years ago

“Ordered a perfectfit conservatory blind which is explicitly shown in all fitting instructions to have concealed cords with it quoted on the website that they are child safe "The integrated frame on a PerfectFIT blind means there are no exposed wires or cords and makes it one of the safest blinds on the market.". However, the cords were clearly visible and not as expected - they had been threaded incorrectly and not to specification. After 4 separate phone calls to customer services, they agreed to have them returned so that they could assess them for them only to say that that was 'as expected', despite not being as any other PerfectFit blind from any other supplier. Refused refund despite not being as described, and only offered 25% off or balance transfer - neither which were applicable. Rude on the phone and very unaccomodating - invited me to contact trading standards. Not recommended, will never use again.”

Helpful Report

Posted 6 years ago

“bad bad bad they did not deliver on time and and they only sent out one of 2 and no screws put it up with don't use this company LAST night was close the blind and and it snap im on phone now on hold see if they going send my blind number 2 bad bad do no use them”

Helpful Report

Posted 6 years ago

“So sorry I didn't read these reviews befor I ordered. Easy fit blinds are anything but, awful quality and ugly looking strings and fittings always on show. Blinds to go want me to spend another £130 with them to replace them with the blinds I wanted in the first place. Won't give them another penny. Absolute rubbish and awful customer service ethos, tough luck is their view. Horrible don't use them.”

Helpful Report

Posted 7 years ago

“Awful !!!!! I have been waiting well over a month for my blinds to be delivered, the first delivery they sent to the wrong address and then told me they would resend urgently, what aloud of rubbish. I cancelled the order over the phone as it was taking way too long, as they said they could rush the ordered they continued to do so. They come 2 weeks after the date they said they would and the quality was poor to say the least !!! Called to complain as they were so late and I no longer wanted them as now bought other blinds because they took so long and also I found a much better product on a competitor site (so google other companies) and they said they offer a zero refund policy !!! The manager I then spoke to Saj offered a silly discount and when I asked for the complaint procedure he really did not want to give it me and then read out the process so quick I just about got the first word. Terrible terrible !!! Now emailing a complain to Laura Hickling who is apparently the complaints manager, I do not expect they will help either though”

Helpful Report

Posted 7 years ago

“ordered a new vertical blind with the exact measurments of my old one and selected the option exact. slats are too small and have been told by customer service that the measurment included the depth of the rail. when I ask for blinds an exact measurment I expect them to be that measurment. have been offered 50% off the price of new slats !! and the same lengthy delivery time !! shocking !! stay clear !!”

Helpful Report

Posted 7 years ago

“Very disappointed with blinds received today. 3 individual blinds all for same room in a thick horizontal stripe with absolutely no attempt at pattern match. When rolled up they appear to be completely different from each other !! Customer service not remotely interested....credit card dispute started and never again!”

Helpful Report

Posted 7 years ago

“small claims county court case, after receiving my venetian blind i discovered they were too long and the slat operating mechanism was jammed, when i called blinds to go they told me they will post me a repair kit for the wind up cog mechanism and instructions to shorten the blinds, i said i didn't want to do my own repairs and asked for a refund on the grounds that it's 'not fit for purpose' blinds to go are refusing to give me a refund' so i have started a small claim against them in the county court for the recovery of my losses.”

Helpful Report

Posted 7 years ago

“the width was fine but the length was way too long, by about 25mm, the bottom weight and one slat were hanging over the edge of the lower window frame, double checked my measurements as i used a blind fitting comany and they confirmed my measurements were good and the blinds were too long, I'm now in the process trying to get it sorted out via their customers services dept, as i have to somehow prove it was their error and not mine, it might require an legal affidavit from my fitter, also it's going to be a big hassle having to post it back to them, luckily i only ordered one initially as i wanted to check on the quality of measurements before ordering the remaining six other windows, good job i did otherwise i would have had to return all seven blinds, its the first time i have used blinds to go and so far I'm very disappointed, i wouldn't recommend them as their quality control is very poor.”

Helpful Report

Posted 7 years ago

“Delivery timescales not what their website stated, would not allow to cancel (without charging us) and offered no refund or apologies for the delays. Completely let down by them.”

Helpful Report

Posted 7 years ago

“DO USE THIS COMPANY - As what will arrive will not be made to the measurements you requested. I ordered a blind to be 140cm in width and what arrived was 138cm. Coupled with this the chain mechanism to use the blind was so short I could not reach it. I emailed them immediatley with a photo of the problems. Today i have telephoned them to advise that the blind is not wide enough and i cannot operate the blind due to the short chain. I was effectively called a liar and asked to send further photos of the blind. The resolution offered - CHAIN - they will send me a longer chain (fabulous but who is going to take appart the blind unit and add the longer chain?) BLIND - after i have sent further photos and provide evidence that i am not lying about the width being 138 they will order a new blind for me which will take another 10+ days to arrive. BUT - if the blind is around 139 they are not going to replace it. IF I ORDER A 140CM BLIND I EXPECT TO RECEIVE A 140CM BLIND OR WHAT IS THE POINT OF OFFERING A MADE TO MEASURE SERVICE???????????????? In the meantime, the old blind has been taken down so i am left with nothing on the window. Very poor service and would not recommed. I fully expect my post to be removed so i will be copying this over to Trust Pilot etc.”

Helpful Report

Posted 7 years ago

“I purchased Blinds 2go's Duoshade EasiFIT Blinds which are advertised on their website to be blackout blinds for conservatories. However, they are not fit for purpose because the top and bottom sections by design, is unable to cover all the glass sections of windows - hence, a fair amount of light comes through. Can't speak for their other products, but this EasyFIT Blinds are badly designed and we are disappointed. We had a number of windows to put blinds on and needless to say, we shall not be taking our custom to Blinds2go because of the quality of this product.”

Helpful Report

Posted 7 years ago

Conservatory Blinds 2Go is rated 4.7 based on 1,857 reviews