Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and I liked that there was an estimated time of delivery which gave me the opportunity to plan some things during the day.”

Helpful Report

Posted 11 years ago

“The driver left my goods with a neighbour which I was pleased with but he didn`t leave me a note to say he had left the goods with the neighbour. The first I knew about the goods being delivered was when the neighbour knocked on my door.”

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Posted 11 years ago

“Fast delivery..”

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Posted 11 years ago

“Very good service only complaint is they delivered it to the wrong address luckly the receptionist called us so we went over a picked it up.”

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Posted 11 years ago

“GOOD PRICE,QUICK DELIVERY. ITEAMS VERY GOOD PROTECTED”

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Posted 11 years ago

“Replaced an exsiting one was a bit bigger so had to move the unit at the side of it first, but up and running now and its great.”

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Posted 11 years ago

“Good service all round”

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Posted 11 years ago

“Helpful friendly staff & excellent delivery set up. No need to wait in all day !”

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Posted 11 years ago

“Straightforward purchase, super quick delivery, competitive price,”

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Posted 11 years ago

“quick and prompt”

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Posted 11 years ago

“Brought A cooker hood, arrived well packed and quite quickly, great item quality hood!”

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Posted 11 years ago

“Ordered cooker hood. Waited a week and had to chase up company direct. Was a bit time consuming. But spoke to a very helpfull girl who chased order up and informed me of new delivery info.”

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Posted 11 years ago

“good pricing of product and delivered at correct date and time quoted. Only negative comment is that after initial confirmation of my order there were a few days without any correspondence to keep me updated of planned delivery time/date. Consequently I rang the company to find out this information. The person who answered my query was very helpful and pleasant on the phone.”

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Posted 11 years ago

“The item I purchased is excellent woul use them again”

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Posted 11 years ago

“Would have been outstanding if they had confirmed the delivery date without me having to chase.”

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Posted 11 years ago

“Thought the service was very good. Really helpful delivery driver, quick service, only issue was a 6am delivery wasn't overly sociable! The driver did ring to warn and turned up promptly so that made it slightly less irritating.”

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Posted 11 years ago

“Had no contact for a few days after placing order, made a phone call they gave me a delivery date and delivered on time, good service thanks.”

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Posted 11 years ago

“Overall a great service, only thing that could of been better is if the courier delivery was advived in advance. Would definitly use again.”

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Posted 11 years ago

“Although product not yet installed, it arrived quickly and in very good packaging. Over all im very pleased with the service.”

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Posted 11 years ago

“EXCELLENT SPEEDY SERVICE, WILL DEFINATELY USE AGAIN AND WILL HIGHLY RECOMMEND .L.C .FROM LANCS.”

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Posted 11 years ago

Cookology is rated 4.8 based on 6,150 reviews