Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Veary good service”

Helpful Report

Posted 12 years ago

“Overall a great service, only thing that could of been better is if the courier delivery was advived in advance. Would definitly use again.”

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Posted 12 years ago

“Although product not yet installed, it arrived quickly and in very good packaging. Over all im very pleased with the service.”

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Posted 12 years ago

“I was very happy with delivery and good and fast service.”

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Posted 12 years ago

“Excellent service, fantastic price, straight forward website with all contact details for reassurance if you are new to the company, item was well discounted for a quality product. I would highly recommend this company based on the service I received.”

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Posted 12 years ago

“Fantastic product, on-line description was accurate and useful. Delivery exemplary, fast, efficient and no problems. Really pleased with product, sleek, modern, user friendly, compact without being too small. Overall, exceedingly impressed with product and company.”

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Posted 12 years ago

“Prompt and efficient. Happy with the purchase.”

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Posted 12 years ago

“Ordered Goods online and delivery was very prompt arriving within a couple of days. Kept fully informed when to expect the delivery and goods arrived when expected and well packaged.”

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Posted 12 years ago

“EXCELLENT SPEEDY SERVICE, WILL DEFINATELY USE AGAIN AND WILL HIGHLY RECOMMEND .L.C .FROM LANCS.”

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Posted 12 years ago

“Prompt delivery, well packaged. Web page easy to use.”

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Posted 12 years ago

“Excellent service, well priced goods. Overall very good.”

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Posted 12 years ago

“Very efficient service”

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Posted 12 years ago

“The ordered item was shown as being in stock and was dispatched within 24 hours, with next day delivery. Best price I could find, too!”

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Posted 12 years ago

“Great service, fast and hassle free and more importantly you can save £'s”

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Posted 12 years ago

“very pleased with the service....placed the order....item was in stock....item was delivered a few days later and on time!....no fuss.... ps. price was very good as well........"happy days"”

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Posted 12 years ago

“Brilliant service and really quick delivery. I would definitely use again.”

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Posted 12 years ago

“Great communication and delivered at exact time given. Very impressed, would defiantly recommend!”

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Posted 12 years ago

“Good price and speedy delivery”

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Posted 12 years ago

“We needed an oven by a certain date, call Yourselves and were told if we placed an order by 12:30 on this date the goods would arrive on the Wednesday. We then bought the oven following the instructions provided in good faith that we would receive our goods on the stated date. We even rang your phone line to have this confirmed after we made the purchase. This was again confirmed that we would receive the oven on the Wednesday and we should await an email with details. We got the email Tuesday night stating we would receive the oven in 3-7 days?! When this was queried we were told it would be arriving the Friday and there was nothing you could do about it but you would speak to the person who told us Wednesday as they shouldn't have!!! If we had if been told the truth in the first place we could have bought an Oven elsewhere and had it on time. Considering it was a business transaction the repercussions of these lies cost us a lot of revenue. Never receivd a response to our email of complaint either. Would not be using this company again. If your a business steer clear of these.”

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Posted 12 years ago

“Service very. Quick and reliable”

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Posted 12 years ago

Cookology is rated 4.8 based on 6,153 reviews