Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cooker hood was bought at a very good price including delivery and it arrived very quickly. I haven't fitted it yet but all the bits and bobs seem to all be there.”

Helpful Report

Posted 12 years ago

“Bought a fridge. £40 less than nearest competitor was the decision maker. Not being able to arrange a delivery date and time is an issue. You are basically contacted by text to inform you of when delivery will be made the next day. This does not fit in with people who work and not have the flexibility to change their schedule. Phoned up to rearrange and told that the process is to cancel the delivery and wait for the next text to advise when delivery would be made. It took three attempts before we could effect delivery. Driver phoned an hour before he arrived. Packaging was damaged (looked like water damage) but fridge was in perfect condition. Overall a good experience and would use again.”

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Posted 12 years ago

“Perfect service”

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Posted 12 years ago

“Good description quick delivery”

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Posted 12 years ago

“Great Products - Excellent Service - Thank you - Will definitely use again!!!”

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Posted 12 years ago

“Brilliant service, from discussing the purchase with the lovely lady on the phone, to placing the order and receiving the delivery - fantastic! Thank you very much.”

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Posted 12 years ago

“Very good service and very happy with the product”

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Posted 12 years ago

“Ordered a cooker hood with a couple of filters. Arrived well wrapped and very quick delivery. Unfortunately one of the filters wasn't included but I didn't realise this until the following day. I thought I would be in for a battle as someone else had signed for the delivery and had not picked up on this discrepancy. I sent an email late that evening and early the following day had a reply to say the filter would be dispatched and it arrived the next day. I am a bit of a synic and feel uncomfortable buying online with regards to security but I would certainly recommend this website to friends and use it again. Thank you for your fantastic service.”

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Posted 12 years ago

“First class service cant fault them would certainly purchase from them again”

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Posted 12 years ago

“Excellent service and product. Cheaper by miles than standard suppliers for exactly the same items. Will definitely recommend and use again.”

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Posted 12 years ago

“Easy online ordering. Good service. Item exactly as described in listing. Best price online by a good margin. Fast delivery. All in all excellent!”

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Posted 12 years ago

“Excellent service, prompt delivery easy website to place orders on. Just made my 2nd purchase within a week.”

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Posted 12 years ago

“Great from start to finish. Good product at an excellent price. Fast delivery. Kept informed by friendly staff.”

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Posted 12 years ago

“very quick service and a very competitive price for a waste food disposal unit”

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Posted 12 years ago

“Rexcellent service product arrive at the time you stated in your E mail the person who delivered the item was very pleasant and helpful. IIH”

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Posted 12 years ago

“Great price, quick delivery.”

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Posted 12 years ago

“The BAUMATIC Winecooler was as you would expect of such a reputable name. Excellently competitively priced with delivery included. Product is as described, was well packaged, and delivered quickly. No problems were experienced. On the evidence of this purchase, would recommend the supplier highly.”

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Posted 12 years ago

“Very competitive price. Delivered in good condition and when promised. Would use again”

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Posted 12 years ago

“I was very impressed how quickly the cooker hood arrived and was very well packed. It is due to be fitted next week in my new kitchen and hopefully everything will be ok. Would certainly buy from this company again and reccomend it to family and friends.”

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Posted 12 years ago

“good price, prompt delivery.”

Helpful Report

Posted 12 years ago

Cookology is rated 4.8 based on 6,153 reviews