Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with my purchase. very good price and fast delivery.will buy from you again”

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Posted 5 years ago

“Good!!!!!!”

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Posted 5 years ago

“Excellent service, delivery within a few days of ordering, thank you”

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Posted 5 years ago

“Arrived on time- excellent product”

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Posted 5 years ago

“Excellent service and communication from ordering and delivery.”

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Posted 5 years ago

“I was so surprised that I received my freezer so quickly after ordering I was so happy and the delivery guy was so helpful too by putting it in the space that I wanted it . But unfortunately when unpacking it we notice a dent to the side so we took a photo called the office and they were very Helpful and sorted the problem with in 48 hours. I would definitely recommend this company and also it was just so nice to get through straight away! They just need to improve their quality control as the faulty panel had already been caused when assembling the appliance but It was just cosmetic it did not affect the performance! So 10 out of 10 customer service team! So far very pleased with it as we are just about to use it!🤩”

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Posted 5 years ago

“Arrived on time and was well wrapped. It's installed and working.Very pleased with the service.”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“I still haven’t received my order or even been contacted for delivery to be arranged. Every time I call the delivery company, the phone line cuts out”

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Posted 5 years ago

“Great service very happy”

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Posted 5 years ago

“Great service, when the dishwasher arrived there was a issue with it but communication was good and I managed to sort it with a quick google. But they got back to me promptly and now all is fine, price was good”

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Posted 5 years ago

“Excellent, speedy efficient service”

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Posted 5 years ago

“delivery good ---- extract fan as described ----- poor instructions enclosed and had to modify fan housing because fixing toggles as designed were inaccessible behind the fan housing after instelation ----- but still a god product”

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Posted 5 years ago

“Very quick”

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Posted 5 years ago

“A great product at the price. Looks very smart and neat which is what I wanted. Not installed yet so can't comment further but I am sure it will loo the part.”

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Posted 5 years ago

“The Item arrived safe and sound, well packed, in good working order, plus the time we were given for it to arrive was right on time. Also it looked exactly like it’s picture just beautiful.”

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Posted 5 years ago

“Great service and helpful.”

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Posted 5 years ago

“Arrived on time, great price, good packaging, fab item would recommend this company”

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Posted 5 years ago

“So far so good. Working quiet well. Noise levels are acceptable . Installation was little fiddly. Overall very good”

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Posted 5 years ago

“Very pleased with the cooker hood and next day delivery thanks”

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Posted 5 years ago

Cookology is rated 4.8 based on 6,150 reviews