Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely "minimalist" oven , looks lovely in my kitchen (along with my Cookology Microwave) Excellent customer service!, confusion regarding intructions of my oven purchased but answered all my questions and sorted immediately. Will definitely use again Highly Recommended *****”

Helpful Report

Posted 3 years ago

“The unit looks ok although a few improvements are suggested as follows: - the light is very blue - would be useful to be able to order warm white or blue-white to match the rest of my kitchen lighting - the top front edges of the canopy are very sharp - I can see myself cutting my head on them at some point so have had to fit rubber buttons on the edges as a safety measure - better fitting instructions - not very clear - I worked it out eventually - better advice on duct sizes - it was a real pain to cut a 150mm dia hole through the wall and yet it probably isn't that important in terms of noise unless using it on full speed regularly - I reckon I could had used a 125 duct which would have been easier to cut - the flexible duct supplied is pretty useless and a waste of materials - within no time all the ripples in the duct would be full of gunk and would be very hard to clean - supply a plain straight duct - much easier to clean - the filter units are not sealed into the hood - they move about so grease will eventually get past the filters and into the unit itself - this will be difficult to clean internally - I might try and fit some seals myself - some rubber strips would solve this Apart from that it wasn't that expensive but I don't think the above would cost much to improve the product - overall it is ok but not sure I would buy this brand again with the above types of issues. As with many products these days, nobody seems to have tested the product on regular punters and gone back after a few months to see how it could be cleaned. Hopefully that is useful feedback.”

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Posted 3 years ago

“Cheap, good quality and easy fitting”

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Posted 3 years ago

“Cookology are user friendly and provided accurate information about their product which helped me to make my decision to purchase”

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Posted 3 years ago

“A good product and good delivery time too.”

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Posted 3 years ago

“Excellent service from point of order to delivery.”

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Posted 3 years ago

“Easy to navigate website and free next day delivery. Perfect.”

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Posted 3 years ago

“Excellent capacity and cleaning power, quiet and efficient”

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Posted 3 years ago

“Excellent service. Very quick delivery and the item I bought was well packaged and perfect.”

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Posted 3 years ago

“Microwave oven is prefect and such a good price honestly can’t believe how nice it looks.”

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Posted 3 years ago

“Very good service and product”

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Posted 3 years ago

“Easy to order. Arrived on time.”

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Posted 3 years ago

“Good servive and quick delivery”

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Posted 3 years ago

“Great after care. Staff were fantastic dealing with an item that turned up damaged by the couriers.”

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Posted 3 years ago

“Great product and great service”

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Posted 3 years ago

“Recently purchased a 5 burner hob. Great service, came so quickly. Would highly recommend purchasing from Cookology as the prices are brilliant too!”

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Posted 3 years ago

“mine came this morning ,got to be honest its replacing a morphy richards which is better built more room inside shelves were alot better ,but this looks good , the shelve is thin and you have to reach to get stuff off it, bad design ,too many shelves in the door cannot get two 4pint milk cartons in got to be honest going back to a nice plenty of room morphy why such a thin shelve stupid”

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Posted 3 years ago

“We ordered a microwave. Order process was simple. Delivery on time. Packaging excellent. Product works as advertised. Would recommend.”

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Posted 3 years ago

“This was ordered for my sister who has memory problems. She was struggling with her microwave. This is simple to use but looks good. Cookology got this delivered to her very quickly”

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Posted 3 years ago

“Good site to follow. Very easy to find what your after.The discription tells you everything you need to know. Very fast delivery.”

Helpful Report

Posted 3 years ago

Cookology is rated 4.8 based on 6,153 reviews