Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

Write Your review

Tell us how Cookology made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Thank you.”

Helpful Report

Posted 4 years ago

“Great value and quality cooker hood, no nonsense, fast delivery - all good!”

Helpful Report

Posted 4 years ago

“Arrived swiftly.on the positive this fills an other wise dead space and frees up fridge space. It has some drawbacks : the handle protrudes excessively resulting in bumps and it hits the cupboard next to it when open. The most annoying design fault is that is it very tall, much taller than standard washing and tumble drying machines and therefore does not fit under a standard height worktop. We had to remove the feet.”

Helpful Report

Posted 4 years ago

“Very pleased with our new hob very good value and service great”

Helpful Report

Posted 4 years ago

“The oven and hob combo from Cookology was incredible. I would buy again from cookology.com”

Helpful Report

Posted 4 years ago

“Honestly Cookology is the best brand I have had. I went for a table top mini dishwasher for my worktop as I never had space for a big dishwasher. It is incredible & washes the dishes really well and saves on my energy bill. Item came next day well packaged and fully tracked DPD Service. Thanks Cookology!”

Helpful Report

Posted 4 years ago

“hopeless bought a hob not suitable sent back next day £17 not delivered for 4 days ordered another hob from you came smashed bought another hob of yours from amazon came today smashed i do not no if your hobs work so cannot comment on the quality of them”

Helpful Report

Posted 4 years ago

Good Morning , I am very sorry to hear this! I have sent you an email to get this resolved for you. Look forward to hearing back from you. Kind Regards, Kate Office Manager

Posted 4 years ago

“working one plate”

Helpful Report

Posted 4 years ago

Good Morning , I am very sorry to hear this! I have sent you an email to get this resolved for you. Look forward to hearing back from you. Kind Regards, Kate Office Manager

Posted 4 years ago

“Highly recommend cookology. Amazing hob and quick delivery.”

Helpful Report

Posted 4 years ago

“Excellent value for money for halogen hob I purchased definitely use again”

Helpful Report

Posted 4 years ago

“Shipping time was fast. Customer service were great when I had issues with the delivery company. Would definitely use again”

Helpful Report

Posted 4 years ago

“ordered a cooker hood - delivered promptly on time and item is exactly as described. very happy would definitely use again.”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“service brilliant but fridge freezer rubish shelves in door stop you putting anything on the inside fridge ,cannot close door stupid design anyway tried to get on with it but no good ordered a morphy richards ,dearer but i can put a 6pint milk in the door cookolagy going in shed,iys ok buying cheap but no good if theres no room inside and the shelve is rubisn thin have to reach right in no its rubish in shed it goes”

Helpful Report

Posted 4 years ago

“I ordered online, the process was very easy. Would recommend this brand.”

Helpful Report

Posted 4 years ago

“Originally got a faulty microwave but they sent a replacement quickly and without hassle.”

Helpful Report

Posted 4 years ago

“Ideal little larder fridge for the price. All I needed in a under counter can hold all essential items that I need to hand”

Helpful Report

Posted 4 years ago

“Excellent quality Excellent service would recommend it to anyone 😀”

Helpful Report

Posted 4 years ago

“I bought a dishwasher, which works really well even on a quick wash. Good value for money”

Helpful Report

Posted 4 years ago

“So far fantastic service on the telephone. Sam was courteous and knowledgeable. Very excited to revive goods.”

Helpful Report

Posted 4 years ago

Cookology is rated 4.8 based on 6,153 reviews