Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of great products at very competitive prices. Speedy delivery and well communicated. Great company to deal with, expect to do it again”

Helpful Report

Posted 11 years ago

“Very good service. Helpful staff and very speedy delivery. Thankyou”

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Posted 11 years ago

“As described Prompt delivery good communication Would use again”

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Posted 11 years ago

“very good process from start to finish...”

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Posted 11 years ago

“First time I have used this firm and the process from start to finish was easy,would recommend,and their pricing is first class”

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Posted 11 years ago

“Delivery date supplied with order would have been nice”

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Posted 11 years ago

“My microwave oven is now installed and works very well, all functions are well set-out and very responsive. From ordering to delivery was straightforward and efficient.”

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Posted 11 years ago

“Brilliant service from start to finish, delivery was spot on and the delivery team were very friendly (even at 7am in the morning!!) and polite. I would definitely used this company again.”

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Posted 11 years ago

“excellent service from start to finish, it was great that delivery time is confirmed the day before and they deliver bang on time.”

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Posted 11 years ago

“Excellent 5 star from start to finish”

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Posted 11 years ago

“I bought a range cooker and extractor - I couldn't find them any cheaper than these guys, and delivery was only a couple of days. The extractor failed after a week though . They put me in touch with the repair centre which I wasn't overjoyed about as I expected a new unit.”

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Posted 11 years ago

“very easy company to dral with. Thanks”

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Posted 11 years ago

“What I ordered was promptly acknowledged and despatched quickly. Most important, the order process was not spoilt by add-ons, e.g. extra charge for using credit card, and attempting to inertia sell product insurance at a monthly cost before the Order was processed, having requested Bank details. This sharp practice caused me to cancel an order with another Supplier, which acknowledged the cancellation, but still despatched the goods, on which I refused delivery. Even then, deductions were made from my refund.”

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Posted 11 years ago

“It was quick and easy very help. Great customer service. However the delivery drive was a bit of a grumpy. Otherwise I would highly recommend them to anyone.”

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Posted 11 years ago

“staff helpful, when trying to confirm del, as I had given wrong no. driver very helpful when we mett to take delivery.”

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Posted 11 years ago

“Very quick delivery time”

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Posted 11 years ago

“I was very impressed with the service from this company,they kept me up to date at all times about the delievery,always polite and helpful,the cooker and hob arrived on the day they stated and was equally delieverd by polite and helpful and friendly men,items arrived well packaged and would most certainly use this company again and recommend this company to people.thankyou for a great service and friendly helpful staff at all ends of the ordering.”

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Posted 11 years ago

“Very good customer service, pricing very competitive, will buy from you again”

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Posted 11 years ago

“very good service quick and efficient”

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Posted 11 years ago

“ordered Friday arrived Monday ,well packed . Would use this site again .”

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Posted 11 years ago

Cookology is rated 4.8 based on 6,153 reviews