Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted to receive this item, however, there was an issue in that the product was sent from the USA. My original confirmation of shipment advised delivery with 5-6 days with Australia Post. After receiving the above message and the product not having been delivered, I contacted your message centre via email. I was then advised that this item was being shipped from the USA and not Australia. The product eventually arrived after 14 days of advice that it had been shipped. Would suggest that you advise, in writing, that an item is being shipped from the USA - this would save a lot of confusion. Thanks.”

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Posted 5 years ago

“But the delivery could be quicker still waiting to receive items. - realise that’s probably down to Aus post!”

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Posted 5 years ago

“Still a bit expensive try to reduce price of Lavera range”

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Posted 5 years ago

“I have brought from Cosmetics Now for years never had a problem but the last year i've noticed the company going downhill .Well as for ringing forget it, never got to talk to anybody reason item missing weeks later turned up it would have been nice to know what was going on but i would give you 5 stars but for those two reason . Products perfect on all other orders quick ship , just wish you could contact them if you have an issue and they answer of course ...Thanks”

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Posted 5 years ago

“Love the product but my no poo leaked all out the bottle during shipping 😩”

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Posted 5 years ago

“Great products and prompt delivery thank you”

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Posted 5 years ago

“Prompt delivery, never any problems.”

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Posted 5 years ago

“I’ve ordered from CN many times with no issues, however this time my item got lost in the post which was a shame, however the team were very good at dealing with it so I would definitely recommend this company!”

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Posted 5 years ago

“Product, service and price was great. Only criticism was that it took ages to arrive.”

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Posted 5 years ago

“Prompt delivery of my perfume. Very pleased with service and range.”

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Posted 5 years ago

“The 4 four stars are for the range of products available. Absolutely fantastic. But the wait time between dispatching the goods to actually arriving is too long. I have been tracking my order and nothing has happened since dispatch 23rd October.”

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Posted 5 years ago

“They were okay - not amazing but like, I’d buy from them again”

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Posted 5 years ago

“Took a little longer than expected to arrive”

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Posted 5 years ago

“My only complaint is that your delivery fees are high.”

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Posted 5 years ago

“I've been using the pencil for a year and I feel it's very good and I wanted to buy more, I've to go online as Shiseido doesn't have counter anymore.”

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Posted 5 years ago

“everything was good except for the courier service in australia”

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Posted 5 years ago

“Great service and great products”

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Posted 5 years ago

“Delivery was a bit slow but all in all everything is very good”

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Posted 5 years ago

“Ordering easy to navigate. Product arrived on time & was securely packaged. Thank you”

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Posted 5 years ago

“Its gud .thanks”

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Posted 5 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews