Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.06

4.1 Rating 1,686 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

Write Your review

Tell us how Cosmetics Now made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not recommend. Bought 3 lip balms as gifts. Two of the three balms were damaged (misshapen and had black specks). The packaging also showed evidence of having been open before, and one of the boxes was even black on the inside! Cosmetics Now replied saying that all products are brand new and they prioritise quality, but this certainly shows otherwise. I’ve included pictures where you can see this. Contacted Cosmetics Now and they replied promptly the first time but have stopped replying ever since I asked for a refund. In my email to them, I sent pictures and suggested sending the two defective products back for a refund. Probably a hit or miss kinda place. You might be happy with your purchase, but don’t expect to be entertained if you encounter any issues. Incredibly disappointing service, I would shop anywhere else. Would also like to add that shipping took over a month! I understand that corona might impact delivery times but many purchases (both local and international) that I made after this purchase arrived. Not entirely sure if it was a coincidence that the shipment arrived shortly after I emailed them (after waiting for a long time), or if they maybe forgot and only sent the product out after I emailed them.”

Helpful Report

Posted 6 years ago

“I ordered and you delivered perfectly. Thank you. My first order so I will now order my products from you with the satisfaction that they will be delivered accordingly. Great service!”

Helpful Report

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

“very good product. quick delivery”

Helpful Report

Posted 6 years ago

“Very fast delivery and the product reached in good shape! Thank you”

Helpful Report

Posted 6 years ago

“Fast delivery”

Helpful Report

Posted 6 years ago

“Very fast delivery and great price! Thank you so much”

Helpful Report

Posted 6 years ago

“Cosmetics Now has been a fantastic company to purchase from the perfume I ordered was shipped from New York City and was delivered to my home 9 days later. Amasing, thanks Cosmetics Now will definitely purchasing from you again.”

Helpful Report

Posted 6 years ago

“My fabulous hair care products arrived intact and securely packaged”

Helpful Report

Posted 6 years ago

“Great prompt service every time.”

Helpful Report

Posted 6 years ago

“Very good product.”

Helpful Report

Posted 6 years ago

“Takes way too long than 8 business days to deliver.”

Helpful Report

Posted 6 years ago

“Great product and quick postage”

Helpful Report

Posted 6 years ago

“Excellent product for short hair. Would not use anything else.”

Helpful Report

Posted 6 years ago

“The only remark is the glass bottles why my Camelia Oil was packaged. I fumbled and dropped the package which broke. Previous orders from other companies use satchels or synthetic bottles.”

Helpful Report

Posted 6 years ago

“Very happy with my purchases. I just hope that the products do what they promise. the parcel arrived very promptly”

Helpful Report

Posted 6 years ago

“Reputable supplier and product exactly as shown. Only let down was Australia Post delivery timelines during COVID.”

Helpful Report

Posted 6 years ago

“Good product, as described”

Helpful Report

Posted 6 years ago

“Service was very good. Thank you”

Helpful Report

Posted 6 years ago

“Very good customer service”

Helpful Report

Posted 6 years ago

Cosmetics Now is rated 4.1 based on 1,686 reviews