Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.06

4.1 Rating 1,686 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was great”

Helpful Report

Posted 6 years ago

“It’s good products and cheaper then other stores”

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Posted 6 years ago

“Great product,quality and fast delivery”

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Posted 6 years ago

“Quick and smooth transaction and delivery.”

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Posted 6 years ago

“Well informed on tracking..good service”

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Posted 6 years ago

“Fast delivery and the packaging is superb. Been buying from this site.”

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Posted 6 years ago

“Great service thank you”

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Posted 6 years ago

“Great prices and quick delivery considering it came from USA”

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Posted 6 years ago

“I ordered 12 shampoo bars and ended up getting only one shampoo bar. The customer service took more than 12 hours for first and second replies. It takes too long for the customer service to respond.”

Helpful Report

Posted 6 years ago

“Edit: Cosmetics Now has responded to me and refunded the cost of two of the damaged products. I’ve edited my rating to reflect this. ——————————————————— Would not recommend. Bought 3 lip balms as gifts. Two of the three balms were damaged (misshapen and had black specks). The packaging also showed evidence of having been open before, and one of the boxes was even black on the inside! Cosmetics Now replied saying that all products are brand new and they prioritise quality, but this certainly shows otherwise. I’ve included pictures where you can see this. Contacted Cosmetics Now and they replied promptly the first time but have stopped replying ever since I asked for a refund. In my email to them, I sent pictures and suggested sending the two defective products back for a refund. Probably a hit or miss kinda place. You might be happy with your purchase, but don’t expect to be entertained if you encounter any issues. Incredibly disappointing service, I would shop anywhere else. Would also like to add that shipping took over a month! I understand that corona might impact delivery times but many purchases (both local and international) that I made after this purchase arrived. Not entirely sure if it was a coincidence that the shipment arrived shortly after I emailed them (after waiting for a long time), or if they maybe forgot and only sent the product out after I emailed them.”

Helpful Report

Posted 6 years ago

“The product is and always was very good. Delivery took a long time. Most purchases are delivered quicker”

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Posted 6 years ago

“Great communication and fast delivery even with the COVID-19 restrictions.”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Love this site! Amazing shipping times. will be back”

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Posted 6 years ago

“Fantastic product & arrived in good condition. Very happy”

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Posted 6 years ago

“I received my products very quickly and customer service is second to none. Thankyou Best Regards Janine”

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Posted 6 years ago

“Always reliable, fast service, very competitive prices, excellent range of harder to find fragrance. One small tech glitch was resolved quickly. Happy with the loyalty program.”

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Posted 6 years ago

“long delay”

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Posted 6 years ago

“Usually weary of buying perfume and in particular perfumed moisturizers, I was very happy with this being my first purchase. First of all I finally found this product, which is so hard to find. It is not old or discoloured which means it smells as beautiful as it should Finally it was delivered promptly with adequate notification once I placed my order meaning that I am more than happy to purchase again and next time I will purchase that much more, hopeful that my experience with my next order will be the same.”

Helpful Report

Posted 6 years ago

“Fast and excellent service”

Helpful Report

Posted 6 years ago

Cosmetics Now is rated 4.1 based on 1,686 reviews