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Cosmetics Now Reviews

4.1 Rating 1,686 Reviews
77 %
of reviewers recommend Cosmetics Now
4.1
Based on 1,686 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email
Read Cosmetics Now Reviews

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Purchasing process smooth. Contents of parcel were accurate and arrived safely in very secure packaging. I will certainly purchase from Cosmetics Now again.”
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Posted 5 years ago
“I have found Cosmetics Now a reliable and efficient company. The goods I order come well packed and in good time.”
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Posted 5 years ago
“Great service and easy to order. Only issue is if you want items within a few days you have to pay extra. If delivery was quicker it would be a perfect experience”
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Posted 5 years ago
“The scalp serum is excellent for a very dehydrated scalp, it also makes your hair very soft. LOVE it!!! The only thing is, it took a very long time, to receive the product.”
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Posted 5 years ago
“Easy to order and good communication. The parcel arrived quickly. Thank you”
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Posted 5 years ago
“Meantime Cosmetics Now reacted professionally and refunded the below mentioned extra charges for Import Duty. I appreciate this good will reaction and hope for my next order a courier instead of postal service will be used ---------------------------------------------------------------------------------------------------------------- After 45 days (!!!) shipping time I received an invoice from the courier EMS/Thai Post that I have to pay Thai Baht 1,329 for duty and VAT. Parcel is blocked at Thai Post and they ask me to go there (far away from my house) to pay and pick up the goods. Thai Post is not delivering it to my address. This is contradictory to the agreement I had with Cosmetics Now when I ordered and paid the required amount. It had to be delivered to me.”
Helpful Report
Posted 5 years ago
Dear Grigorios, We have resolved your issue. Hope you are satisfied with our service and do accept our sincere apologies for the inconvenience caused.
Posted 5 years ago
“Your service thru online was excellent. Maybe you could add more bottle sizes for perfumes. Because some perfume are sold out. Also maybe replenishment is best for customers who buys or collects perfumes. I also like the way my perfume well packed and delivered to my house. Thank you.”
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Posted 5 years ago
“Delayed delivery”
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Posted 5 years ago
“Very pleased”
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Posted 5 years ago
“Product arrived as ordered. Good price.”
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Posted 5 years ago
“Awesome I’ll buy more”
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Posted 5 years ago
“I had to pay another 646.- THB for my product on arrival, which is not okay for me. All costs should be include with my online payment, but it was not. I am dissapointed.”
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Posted 5 years ago
“Good range of products. Very slow shipping.”
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Posted 5 years ago
“Very impressed with prompt delivery and packed well. Couldn’t ask for more.... keep it up with your good service.”
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Posted 5 years ago
“ฉันไม่ต้องการที่จะซื้อสินค้าผ่านบริษัทของคุณอีกต่อไป เพราะ 1. ฉันต้องเสียภาษีสินค้านำเข้า 2. รอสินค้านาน”
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Posted 5 years ago
Hi, Sorry for the delays, this took around 12 business days to arrive to Thailand. Regarding duties for Thailand these are not prepaid and we are unable to control whether or not customs choose to apply duties.
Posted 5 years ago
“Better than I expected, very fast and all support that i need”
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Posted 5 years ago
“Great price; delivered very quickly. So glad I’ve discovered Cosmetics Now!”
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Posted 5 years ago
“Easy to order and received promptly. Happy to recommend and would purchase again.”
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Posted 5 years ago
“prompt, as described”
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Posted 5 years ago
“Shipped on time”
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Posted 5 years ago
Cosmetics Now is rated 4.1 based on 1,686 reviews