Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.06

4.1 Rating 1,680 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,680 reviews

Shipping & Delivery
Delivery Methods	Courier

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

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“No hassle transaction. Thanks. 😄👍🏻”

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Posted 5 years ago

“Great products and items arrived as indicated time..”

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Posted 5 years ago

“Found the products I wanted. Tracking service was excellent.”

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Posted 5 years ago

“Has been a smooth purchase, item arrived in 2 weeks. Product is well sealed.”

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Posted 5 years ago

“I have been ordering products from Cosmetics Now for a few years. Good range of products competitively priced. Great customer service & speedy delivery.”

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Posted 5 years ago

“Horrible experience and horrible customer service. These guys misguide you when they claim 3-6 business days for the delivery of your order. I am even surprised to see that they claim 96% on-time delivery! Took them 14 business days with my order. So, I am surely better off taking my business somewhere else.”

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Posted 5 years ago

“The price for 40ml perfume was $10 less than for 90ml and I bought it without realizing this outrageous markup. I messaged the minute I paid for the order to cancel it. The minute after the order was made, I e-mailed the company the order number to cancel it as a mistake order. Next day - again. All along the phone number is not answered. Three days later a support person responded by e-mail saying the item was "unfortunately" shipped. Now, I have to ship it back at my expense to get my money back after they receive it. Outrageous!”

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Posted 5 years ago

“Simple online ordering and prompt, correct shipment.”

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Posted 5 years ago

“Costmetics now sell great products at reasonable prices”

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Posted 5 years ago

“Very happy with my purchase. Delivery was reasonably quick”

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Posted 5 years ago

“I have used Cosmetics Now for a few years and have found delivery to be long winded. However, I recently bought Roc Multi Correxion 5 in 1 Night Restoring Cream, which is and has always been a white cream. I know this product very well as I have used it for years. I know the smell of it too. When I opened the jar the cream was pink, I also know this cream it comes in a similar jar labelled Roc Multi Correxion 5in 1 Neck Throat and Face Cream, an entirely different product. I was very alarmed as I know for sure that the company Roc would not make this mistake in their production factories. I have asked for clarification on several occasions, and have received a refund. I have not however had an explanation as to how this could have happened. I have either been ignored or on one occasion I was told different products for different countries in different jars!!! Rubbish!!! I am still alarmed by this, as now I'm beginning to wonder if these products are at all genuine. I have been in touch with Roc and informed them of this. I need an explanation but whatever it is the reason, it can't be good.”

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Posted 5 years ago

“It came a bit late, on top of that the mascara was opened (It did not look like a NEW item)...I didn't like that..I paid full price so I have some expectations... quality of the product is good but who knows if it was used or not before?!?!?”

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Posted 5 years ago

“Purchased Evo Shampoo and Conditioner for "hydration". It caused my hair to knot so badly I had to use another product to detangle it. This product is not as described and a refund or exchange was declined because the product had been opened. If you are unfamiliar with any products, this is NOT the company to purchase from as they do not stand behind the quality of their products. I will not purchase from this company again.”

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Posted 5 years ago

“Good products and good prices. The shipping did take longer than I thought.”

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Posted 5 years ago

“I dont recommend this company. It took 27 days for my product to arrive. I had 3 email correspondance with them about when my product would be delivered and I kept getting '5 days' from order with no accountability. I gave up after 25 days and purchased the same product elsewhere. When it finally turned up I had to have a further 2 emails about why I was returning. I gave up in the end. Never again!”

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Posted 5 years ago

This order took 20 calendar days and 15 business days to arrive. This item is quoted as 6-8 business days to arrive as it takes an extra 4-5 business days to dispatch as stated on the website. It was dispatched as expected, on the 5th business day after order, unforuantely it was delayed around 7 business days in the Auspost network before it left Melbourne, sorry for the inconvenince caused.

Posted 5 years ago

“Good and affordable items offered. Will have my continuance support.”

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Posted 5 years ago

“Item was despatched and delivered super fast. Very happy”

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Posted 5 years ago

“Surprised at the speed of the delivery from Harppauge, NY. I used to live there.”

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Posted 5 years ago

“Very good service and communication. Thank you!”

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Posted 5 years ago

“Supplied internationally very quickly by fedex!”

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Posted 5 years ago

Cosmetics Now is rated 4.1 based on 1,680 reviews