“We as a couple had a bad experience as a couple at the Nampa, Idaho Costco. When went to check out they make my spouse and I keep 6 feet or more apart from each other as seniors. We could not hear each other we had separate orders. My spouse and I are disabled but we share the same bed. Also they had 4 register numbers they had picked but forced us to go to one register of their closing.”
“OK you Open early for Seniors ! 8:00 I drove thru the parking lot. Probably 30% of the people in line were well under 65 years old with your employees walking along the Long Lines wrapped all the way around the building. Why weren't they Kicking them out of Line. 40 year old women with Babies ! Why Do This if you are not going to Enforce the Age Limit ! Disgusted ! RC”
“Purchasing a dishwasher from Costco.com was the worst decision we could have made. We ordered online and it took multiple weeks to arrive and when it arrived it wasn't working. When we tried to get a different dishwasher, we were told they didn't have another. The dishwasher was installed the beginning of February and they won't pick up the broken one till March 31. They have refused to do anything to make this situation right. I would never recommend purchasing an appliance from them.”
“I understand the covid19 and things are limited. However, I am a family of 6 a few people who have bowel problems and then I also am looking after my grandma and my mother and father inlaw as well as my sister and her family. I had placed my order with Costco about 3-4 days ago they showed toilet paper, napkins, disinfectant wipes a few other items as well. It said I would have my whole order by Friday between 12pm-5pm well my shopper was amazing and sweet and understanding to say the least had to tell me at last minute we will not be getting toilet paper or any of those items I mentioned above and that the store got wiped out and did not bother to take the online orders products aside and just let walk in customers take everything. I called Costco corporate and made a complaint. I feel like they just failed and decided that online orders were no longer important and were screwed. I am extremely disappointed to say the least to think my family and 4 other families I am trying to take care of and many others who are immune compromised or disabled or seniors. We all are basically being told oh well sorry. I'm starting to feel like they are not sorry and they do not care!”
“I understand the covid19 and things are limited. However, I am a family of 6 a few people who have bowel problems and then I also am looking after my grandma and my mother and father inlaw as well as my sister and her family. I had placed my order with Costco about 3-4 days ago they showed toilet paper, napkins, disinfectant wipes a few other items as well. It said I would have my whole order by Friday between 12pm-5pm well my shopper was amazing and sweet and understanding to say the least had to tell me at last minute we will not be getting toilet paper or any of those items I mentioned above and that the store got wiped out and did not bother to take the online orders products aside and just let walk in customers take everything. I called Costco corporate and made a complaint. I feel like they just failed and decided that online orders were no longer important and were screwed. I am extremely disappointed to say the least to think my family and 4 other families I am trying to take care of and many others who are immune compromised or disabled or seniors. We all are basically being told oh well sorry. I'm starting to feel like they are not sorry and they do not care!”
“Beware ordering online and returning in the warehouse~ we ordered a TV on sale delivered with huge cracked screen and since it was a gift opted to exchange right away since delivery took 2 weeks. At the warehouse they said they didn't have any like the TV we ordered but there were 20 in stock then they would not honor the price so we were forced to pay $50 more for our trouble for the exact same TV! Seems like the left hand does not talk to the right hand in this organization at the consumer's expense! Definitely not fair to pay more for the exact TV that took 2 hours of our time to complete. The reason we chose to use Costco online was for the convenience but ended up in worse shape. This is NOT RIGHT.
***20 year Costco members but that doesn't seem to make any difference in the service”
“I don't ever waste the time to review anything, but I was surprised by the Kirkland signature Protein bars because they only had 2 grams of SUGAR!!! Finally, Costco / Kirkland is lowering the added sugar!! For reference I normally purchase Clif bars, but they have 17 or 21 grams of sugar and the same goes for the name brand that Kirkland "copied" with their Protein bar. Now how about reducing sugar in the Pumpkin Flax Seed cereal and everything else!”
“Why does this new Costco on clovis ave. Put so much clutter /pkgd. Freight it's so bad it's a hazard. I'm really surprised code enforcement has not given a violation. There can only be one basket passing at a time on the end caps near the wall , no one let's you pass you really need to be pushy on passing through. I'm always helping people find the eggs and water which is in the wrong spot from a shopping point of view. I dont even like to order from the food court which has 2 prepaid lines ,but they insist we use 1.”
“I bought a apple pie for Christmas dinner. 2 days later there was mold on it. I was very upset to say the least, I have never had any pie go this bad so fast. I will never get another one. If it needed to be refrigerated that fact is not on the pie anywhere. I don't think it would fit anyway. I couldn't take the pie back to the store I threw it out. But, did take pictures. Everyone just be aware. Thanks for reading this.”
“I ordered and the site said I would get delivery on 12/24 - my package never cam and now I have a very unhappy child. Worst ever - will never order from them online again. Liars!!!”
“Costco Taiwan is getting cocky as they seize growing marketing share. more and more products they choose to sell in the store are not worth of its value.”
“I have never been a big Costco fan, but they have a few things I really like. Their meat tends to be good but the prices are not that low anymore. Stay away from the produce. I just bought a bag of baking potatoes for Christmas. About a third of them have big decayed spots on them. I really don't have time to return them this time of year. In the past I have gotten other marginal fruit. One time I tried to get my money back for horrible peaches that I took on vacation. I brought the box and receipt as we were gone a week and a half so I didn't keep the peaches around that long plus bring them back from my vacation. The employee had a fit that I didn't bring the peaches back and said they typically can't do a refund in a case like this. I asked for a manager who treated me rudely. He said the line I love - "well, we'll do it this one time." I have been treated so rudely at the gas station that I won't buy gas there even tho it is much cheaper than most stations.”
“I ordered a computer costco.com and was notified it was delivered but when I spoke to my family they never got it. I went online to speak to costco rep and she was useless only wanted to refund my money. I spoke to daniella manager and she helped me to get a si.ular computer ordered so it can be there by xmas. Why doesn't costco required signature confirmation on expensive electronics and knock on doors. My family was home. I have 47 days to decide if I want to renew my membership but I. Leaning to not to renew after this bad experience. I never had any problems at Sam's club.”
“It is absolutely not worse to pay Costco membership.
First of all it is not true that you are buying at Costco at "wholesale prices" just like it is absolutely not worse to pay $60 a year or more for Costco membership.
You dont need to be smart to figure it out but somehow it blows my mind to see so many naive people staying in long lines to check out or the same people who always have to look to even park their cars.
The most ridiculous is that Costco has such a low choices of products and most of them Are Not cheaper than in stores like: Walmart, where you have 100 times more choices of stuff and often cheaper stuff and food, Wincos, who has way more choices of food is also cheaper overall than Costco. Even Fred Meyer has quite comparable prices with way more choices of stuff and food ...plus none of these stores requires pay for membership and none of them have so much waiting in lines and problem even park your car.
Think about why Costco is the only company who makes people wait in line with 2-3 items and not having "express lanes" or check out yourself? Because Costco wants you to buy as many items as you can put in their big shopping carts and thats why not offers small shopping carts like most of stores and if you buy only couple of items Costco will have you wait in line with people who have full big shopping carts. ..... not fair at all.”
“Ridiculous website issues on Thanksgiving. Unable to place an order after trying for hours. Constant error message when trying to check out, then timed out and unable to sign back in. Never seen such poor website access.”
“The staff at Kona hawaii bullie and harasses customers . They are not professional at all they have no training in communication. Corporate should really hire undercover associate to investigate what’s really going on.”
