“Didn't realize my card had expired but did have a shoppers card for my daughter so used that and they were very rude about it being my purchase was over the amount. Won't be giving those for gifts anymore!”
“Why has Costco resorted to selling whimpy tail pieces of Chilean Sea Bass?
Very disappointed that they are trying this cheap trick of passing on the left over bits that no one else wants oncebtheynhave taken the prime parts of the fillets! This is an old dodge that other lesser retailers try on! Very disappointed, all tje packs today at costco Harrisburg PA were like this! I expect better from Costco shame.on you!”
“Went to Costco with my client to pick her up a few things, she gave me her card to grab a few things for her while she waited in the car, I was stoped by a Costco employee who told me I wasn’t allowed in the store without the member being present.”
“we ordered 2 gold coins. UPS delivered empty box. informed to the customer service we been waiting for 2 weeks. didn’t get any reply. failed police complaint and gave those details also now they are asking one more week to do the investigation really frustrating.”
“I am a 74 year-old handicapped individual
Who On March 16, I placed an order with Costco.com for a brand new Dell computer.
on March 19. I received a used computer showing a service tag number on the box showing it went under remote repairs from September to December 2024
Costco is claiming that the computer was mailed to me from Dell and Dell was responsible for this while Dell is claiming Costco‘s responsible for this
I was informed by Costco that I would be receiving a return label which I still will not receive but i did receive an email indicating that the process to return is taking longer than usual
As they need to inspect the unit
Due to parkinson I purchased this item for its voice Recognition abilities And the time they're taking to resolve this matter is unacceptable”
“Hi.
Costco seems to have lost its way, prioritizing profits over customer convenience. The increased membership fees, the TSA-like check-in at the door, and the long checkout lines make shopping there more of a hassle than a benefit. Unlike Sam’s Club, which trusts its customers and allows seamless mobile payments for a quick in-and-out experience, Costco forces unnecessary steps that slow everything down. Every visit feels like a chore. While they may offer quality products, but their rising prices on products, membership costs, and overall inconvenience make me question if it’s truly worth it. Shopping should be easy and fun—Costco, unfortunately, no longer delivers on that.”
“Not worth it anymore, prices are outrageous and they are cutting quantity and quality.of products.You better off shopping at Aldi's or other places......”
“My complaint is with your Citi card program. Wanted to use Costco's HVAC program to replace my system and get all the rebates I could. With a price is $23K, my Citi card limit wouldn't be enough. Asked for an increase and was only given an extra $1k with a credit rating of 850 and no outstanding debt. Then told I'd have to wait 6 months for another increase which, is decided by a machine and not a person. So, I can't use my Citi card and get all the rebates. What a disappointment. The 2% back lost is enough to go elsewhere. Maybe a different card company would be better.”
“Roses are sold $18.99 for 2 dozen. Valentines Day week they raised the price to $38.99? This week they are back down to $18.99 serious blatant PRICE GOUGING”
“@Costco
You guys have the worst warranty service ever!
I have the Costco second-year warranty on my laptop, I contacted your warranty services, a week so far asking me for different things every couple of days with no progress, I feel like I'm dealing with a government agency 😡”
“I received the Costco Connection monthly promotional magazine on Feb. 5th. ( I usually receive a coupon book but that never came.)
I saw an add with $15 off of their Kirkland Nicotine gum but then noticed that it said
“Valid 1/20/25-2/2/25.” I called my local Costco. They just said it’s expired, and even when I explained that I had just received the ad, they didn’t care. I called their corporate office who transferred me to their online c/s who didn’t seem to care either and would not honor the coupon. I then called back to corporate and was transferred to the Southeast regional office and spoke to a Mr Christopher, who had the same attitude-nothing they can do. I am thinking of cancelling my membership and only using local stores. Much better customer service.”
“There was clear racism from the security guy or loss prevention guy.
Accused me of stealing and followed me to the car at the parking lot and checked my receipt which was already checked at the exit door and told me I believe you had items did not pay for it and after he checked the bill he said oh you can go now everything is okay.
F*** that I escalated the matter and the store manager called me and all what he did oh we are sorry as Shaun ( the loss prevention guy) has an attitude like that. IF YOU KNOW HE HAS ATTITUDE LIKE THAT WHY NOT FIRE HIM. I am so disappointed from the management and of course I cancelled my membership and advised my family and friends not to shop there.”
“Due to hearing that you approve of not having DEI hires I can’t shop at your store anymore. I have shop there since you’ve opened and I can’t believe that you’re against DEI hires. It’s despicable and shocking shame on you Costco.”
“Costco support of DEI is a total disgrace for any corporation. So basically you are against merit based raises and promotions. Shame on you. I will not be renewing my membership. In fact BJ’s offers much better deals.”
