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Costco Wholesale Corporation Reviews

1.9 Rating 579 Reviews
18 %
of reviewers recommend Costco Wholesale Corporation
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ph:+1-800-221-0516

Email:

customerservice@contactcostco.com

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Costco Wholesale Corporation 1 star review on 12th April 2025
David Wilson
Costco Wholesale Corporation 2 star review on 13th March 2025
Anonymous
Costco Wholesale Corporation 1 star review on 7th February 2025
Anonymous
Costco Wholesale Corporation 1 star review on 7th February 2025
Anonymous
Costco Wholesale Corporation 1 star review on 19th January 2025
Nicole Alexander
Costco Wholesale Corporation 1 star review on 24th October 2024
J
Costco Wholesale Corporation 1 star review on 14th September 2024
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Anonymous
Anonymous  // 01/01/2019
I love all your products. Lately, the gallon milk is hardly open, way to tight, first I thought it was my hand but even my 57 year young husband and my 32 year old son had difficulty to open it too.
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Posted 2 months ago
First of all, NEVER had a negative experience at Costco in 20+ years! 7/18/25 (also 5 Star) - Jerek Customer Service Member Renewal Maplewood, MN. He told previous customer how happy he was working at Costco C.S. for 11 years. I overheard conversation and when my turn for Membership Renewal asked him why he liked working at Costco. So impressed with his story and honesty. He shared prev. experience working at Sam's C.S. and compared to Costco C.S., and I shared my nightmares (endless) with Sam's Stores AND C.S. Just wish you guys would give us a store near Lino Lakes, Blaine, Forest Lake Area...Have been anxiously waiting for years!
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Posted 3 months ago
Good service but some stores making deal to return
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Posted 3 months ago
I just saw this lawsuit with Lululemon and thought it was ridiculous! I use to shop at Lucy’s which was unfortunately bought out. I’m assuming because it gave competition to other companies because their stuff was unique. I went to Lululemon and thought their stuff wasn’t unique and they wanted way to much money for their basic designs that have been around forever. Their designs are not unique!!
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Posted 3 months ago
I love Costco!!! Now Lululemon is sueing them for clothing “Dupes”. Although you can clearly see the difference, it does point out the high quality Costco offers. I hope they don’t stop selling those clothes, as I always buy Costco Clothes and am always 100% happy
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Posted 3 months ago
Hoy me atendió Fabio Fernández un excelente trabajador. Muy profesional
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Posted 3 months ago
I LOVE Costco, Costco business and Costco.com! Their return policy is unparalleled to any retailer, including Nordstrom! I would love to go into detail about all my positive experiences but I don't have that kind of time! Thank you Costco and your wonderful employees. Please give them all raises!
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Posted 3 months ago
Quality, excellent customer service,clean and affordable
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Posted 4 months ago
A fantastic experience occurred at the Gaithersburg Costco Tire Center today 06/05/2025. Kevin provided exceptional service. He was friendly, professional, and displayed genuine care for customers. The positive attitude and helpfulness were appreciated. Kevin is a valuable asset to the Costco team!"
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Posted 4 months ago
I want to express my heartfelt thanks to Saurabh, a tire technician at the Surrey, BC Costco Tire Centre. After discovering a flat tire and learning that the Richmond store didn’t have the replacement in stock, I was redirected to the Surrey location—without an appointment. When I arrived, Saurabh greeted me with kindness and professionalism. I explained that I had an appointment in Richmond but not in Surrey, and he immediately spoke with his manager to see how he could help. Understanding the safety risks of driving back to Richmond on a flat tire, Saurabh went out of his way to get me the help I needed. He inspected all my tires, confirmed that the others were still in excellent condition (about 90%), and recommended replacing just the damaged one—saving me time and money with his honest and thoughtful assessment. His professionalism, compassion, and quick action made a stressful situation much easier to handle. People like Saurabh truly make a difference, and I’m very grateful for the outstanding service I received. Thank you, Costco, for hiring such dedicated and customer-focused staff. Warm regards
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Posted 6 months ago
Costco is my go to store these days. No longer spending a dime at Amazon, Target, or Walmart. If Costco doesn't have it, I don't need it.
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Posted 6 months ago
I’m retired and living in a senior residence. I don’t cook anymore and most maintenance tasks are provided. I was planning not to renew my membership until I learned that Costco is not bowing to pressure from the President. Thank you! I’ll remain a member.
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Posted 6 months ago
Making a Gwinnett store bigger and making things easier just fine in the stores. I love the gas pumps.
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Posted 7 months ago
Dear Costco Management Team and Christopher, I want to take a moment to express my deepest gratitude to Christopher for his exceptional assistance during a health issue I experienced in December of last year while visiting Costco in Elk Grove, CA. I suddenly developed faintness, shortness of breath, and other concerning symptoms, and Christopher immediately took charge of the situation. He called for an ambulance, stayed with me, and provided comforting support during what was an incredibly stressful time for me and my children. Christopher was respectful, attentive, and showed great sensitivity. Along with a few other Costco employees, he quickly blocked the aisle to respect my privacy, and he was compassionate in his questioning while on the phone with 911. What stood out the most was his genuine compassion and caring demeanor. Not only did he take the necessary actions to ensure my safety, but he also made sure I felt reassured and cared for throughout the entire ordeal. Christopher went above and beyond, and I am incredibly grateful for his help. He is a true example of compassion and professionalism, and I’ll always remember his kindness during that difficult experience at Costco. Thank you, Christopher—you are an asset to Costco! P.S. I was taken to the ER, and I am doing well now 😊
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Posted 8 months ago
I was having many problems with getting my right washer and dryer delivered to my home. but, thanks to Dalton E customer service supervisor, he was able to help me with every step till I received my right items. Thank you so much Dalton
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Posted 8 months ago
Thank you for standing up for DEI. I always get great service at Costco. Keep up the great job.
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Posted 8 months ago
Costco is a popular wholesale retailer where you can find a wide variety of items ideal for realtor gifts. From premium gift baskets and gourmet treats to high-quality wines, chocolates, and home essentials, Costco offers excellent value for bulk purchases. Their seasonal offerings, such as holiday-themed gift sets or decorative items, are also perfect for client appreciation. Additionally, their online store provides convenience, allowing you to shop for personalized or curated gifts that can be delivered directly. With competitive pricing and a diverse selection, Costco remains a reliable choice for thoughtful, high-quality gifts.
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Posted 9 months ago
I love shopping costco prices are good 👍 every month I am shopping in costco my all time favorite everything in one roof
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Posted 9 months ago
Thank you Costco for the ease of returning any of your product. Just returned an hearing that at the end I really did not need. Your personnel is always welcoming. Thanks again. MDA 111990076679
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Posted 11 months ago
I've been at Costco member for at least 20 years I've had no issues with their policies. Anytime I've had to make a return it's been easy. Staff is polite and helpful. Products are offered at a good value. They clearly post and their advertisements that buying online it may be less expensive in the store . I appreciate that transparency. So if you have a problem paying the little bit extra you just need to go into the store and purchase it there.
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Posted 11 months ago
Costco Wholesale Corporation is rated 1.9 based on 579 reviews