Hello Krystyna,
Thank you for your review. We’re delighted to hear you’ve had three purchases with us, and that you’re happy with our service, the garment quality, careful packaging, and fast delivery.
Kind regards,
Madeleine.
Hello Carole,
Thank you for your review. We’re pleased you’re enjoying the high quality fabrics, lovely designs, and comfortable fit.
Kind regards,
Madeleine.
Hello Mary,
Thank you for your review. We’re pleased you were able to reorder the skirt in a larger size and that you love it, and that the delivery was fast and arrived as expected.
Kind regards,
Madeleine.
Hello,
Thank you for your review. We’re pleased you found a pair of smart, machine-washable woollen trousers and that our options are useful.
Kind regards,
Madeleine.
Hello Karlyn,
Thank you for your review. We’re pleased you’ve enjoyed the good service and the range in larger sizes, and that you look forward to the next catalogue.
Kind regards,
Madeleine.
Hello Angela,
Thank you for your review. We’re delighted you’re pleased with the Donegal trousers, the quality of the cloth, and the fit. If you need any care tips or have questions about future purchases, we’re here to help.
Kind regards,
Madeleine.
Hello Janet,
Thank you for your review. We’re glad you’re happy with the skirt. We’re sorry it needs to be shortened. If you’d like, we can advise on alteration options or arrange an exchange if needed.
Kind regards,
Madeleine.
“This fine traditional plaid skirt really is how one imagines quality material shoul be, warm yet light to wear with a lovely drape. I am glad I had the choice of length too as I am short, so the pleats do not overwhelm or need shortening.
All together a happy purchase for me!”
Hello Lindy,
Thank you for your review. We’re delighted you’re happy with the quality and the length option, and that the skirt suits you well.
Kind regards,
Madeleine.
“The coat is a much darker colour than the photo and teh sizing is not in line with teh chart offered on teh website. We ordered according to the size chart and it was far too big. have returned it for smaller size and caret colour which we hope will be brighter.”
Hello Helen,
Thank you for your review. We’re sorry to hear the coat appeared darker than the photo and that the sizing didn’t align with the chart. We’ll pass your feedback to our product team. If you’d like help with the exchange to a smaller size, we’re happy to assist.
Kind regards,
Madeleine.
“These are really comfortable to wear although I think I shall take in the elastic at the top as they're a bit too loose, but that's not a problem.
Altogether they are very nice trousers.”
Hello Miriam,
Thank you for your review. We’re glad the trousers are comfortable and appreciate your comments about the elastic at the top, I will pass your feedback along to our design team.
Kind regards,
Madeleine.
Hello Jeanie,
Thank you for your review. We’re thrilled that you’re pleased with the jacket, and that you’re happy with the quality and service.
Kind regards,
Madeleine.
Hello Marion,
Thank you for your review. We’re delighted to hear that you’re pleased and satisfied with every order. We appreciate your continued support.
Kind regards,
Madeleine.
Hello Monica,
Thank you for your review. We’re glad to hear your order arrived in good time, was well packaged, and that the returns process is easy.
Kind regards,
Madeleine.
