“I ordered two pairs of trousers, unfortunately one pair was a lighter colour and more gingery than I thought from your catalogue so returned the trousers.
The second black pair were pull on. They really needed a fly opening. I am sure with a front zip they would be nice but I thought it probable that the material would tear with continual use so returned the pair.. Very disappointing.”
“I am very pleased with my purchase of both chocolate and grey straight leg trousers. I have made several purchases of this style over the years and they have always washed well and looked smart.
Sadly I've had to donate the older trousers to charity as I now take a smaller size.
Unfortunately the herring bone trousers did not suit me, but I thought the fabric was lovely.”
Thank you for your 5/5 review, Patricia. We’re delighted to hear you’re pleased with the chocolate and grey straight leg trousers and that they wash well and look smart.
We’re sorry the herringbone trousers didn’t suit you, but glad you found the fabric lovely.
Kind regards,
Cotswold Collections
“Only reason they got 3 stars was because of the courier they use (Evri). Evri 'loses' so many parcels in this area. Because the parcel to be delivered by Evri was declared 'lost' Cotswold had to send a replacement by Royal Mail. I don't know if Evri compensates for undelivered parcels but I hope they do as otherwise it means Cotswold loses money. The replacement dress, which was delivered in two days by Royal Mail, was perfect size and fit and good quality.”
We appreciate you taking the time to leave us your review. We're sorry to hear that but are glad that we were able to find a resolve that meant you safely received your parcel.
Kind regards,
Cotswold Collections
“Great customer service, answered a query I had by phone and e-mail.
The clothes are excellent quality and true to sizing. There is a comprehensive choice of accessories for the colour scheme of clothing.
C Thompson”
We appreciate your 5/5 review and are delighted to know you’re happy with your purchase, as well as the overall service provided!
Kind regards,
Cotswold Collections
“I love the trousers. They are a good fit, very comfortable and I like the feel of the fabric.
The attractive pattern goes well with the matching t shirt and necklace bought earlier in the year(although the t shirt came up a bit too big)
I will be able to wear the trousers through the year.”
“The trousers absolutely brilliant. fit well. very comforftable and wash well.
Had to wailt a long time for them as the material was not up to the standard that you required.”
We appreciate your 5/5 review and are delighted to know you’re happy with your purchase. We would like to also thank you very much for your patience whilst we worked hard with our suppliers to source the required fabric needed to make these, as you said, beautiful trousers!
Kind regards,
Cotswold Collections
“Have not received parcel yet!!!
But usuallymquite pleased with purches, except, when
I have bought something, expensive at full price, then see it reduced later!!!”
Thank you for taking the time to share your feedback. We are so pleased to hear you love your purchase, though we are sorry for the slight delay with your delivery.
Regarding our seasonal selections, we curate our collections carefully to reflect the changing seasons, and seasonal markdowns allow us to manage our inventory effectively as styles transition. We truly appreciate your understanding and hope to welcome you back soon.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review. Sorry to hear you're not happy with the garments at full price, but hope that the sale items are more to your requirements.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review. We're sorry to hear that you weren't happy with your skirt, but are glad you returned it in the hope you can find something that's better suited for you.
Kind regards,
Cotswold Collections
We appreciate your 5/5 review. We have informed our Development team about your feedback, and are delighted to know you’re happy with your purchase overall.
Kind regards,
Cotswold Collections
“I bought a suit and a top to go with it in the sale. It is made of a very nice material,it feels good and hangs well. It came on hangers ready to go in the wardrobe. It is a between seasons suit and I can wear a thin jumper with it instead of the t- shirt.”
We appreciate your 5/5 review. We're delighted to know you’re happy with your purchase and are going to enjoy pairing them with other items in your seasonal wardrobes.
Kind regards,
Cotswold Collections
