“Quality of items good, delivery of order very prompt. I had to exchange 1 item as trousers were too short so exhanged for mid-lentgth and now satisfactory. Delivery of the excanged item took several weeks so was getting concerned.”
We appreciate you taking the time to leave us your revie. We apologise for the delay in exchange as we were awaiting a replenishment of the garments to be back in stock, so thank you very much for being patient and bearing with us during this period.
Thank you once again and kind regards,
Cotswold Collections
“I purchsed a skirt and top to wear as separarte items. Both items are timeless designs, made to a very high standard, beautiful to look at and very comfortable to wear. The service was excellent, even when I had to return the items for a change of size on both garments; this was not to do with incorrect sizing...... just my slightly odd shape. I have worn both items on many occasions and I feel great and have received many compliments. I will definitely be purchasing more items from 'Cotswold Collections' in the future.”
We are incredibly grateful for your 5-star rating and lovely review. It’s wonderful to know that you’re enjoying your new purchase. Thank you for choosing us and for taking the time to share your experience; we hope to see you again soon Carol!
Kind regards,
Cotswold Collections
“Good, swift dispatch and item just as shown. A good, blending colour and a relief to have an item offered from CC plain rather than patterned. Good Sale price.”
Thank you for taking the time to leave us your 5/5 review. We're so pleased to see that you're happy with your new purchase as well as the overall service provided.
Kind regards,
Cotswold Collections
We truly appreciate your 5/5 review and are delighted to know you’re happy with your purchase, as well as the overall service provided.
Thank you once again Jean and kind regards,
Cotswold Collections
Thank you for taking the time to leave us your 5/5 review. We’re delighted you’re enjoying your purchase and were satisfied with the overall service provided; we hope to see you again soon!
Kind regards,
Cotswold Collections
“I have been very pleased with everything I have bought. Howevr, I would like to see more garments in natural fibres. There have been a lot in synthetic fibres lately!”
We truly appreciate your 5/5 review and are delighted to know you’re happy with your purchase. We will take on board your feedback, so thank you very much.
Kind regards,
Cotswold Collections
“I have delayed reviewing because I was dreading having to return my gilet because of the zip which did did not work. Friends also tried. Happily, laying it on the table and days of trying it meant it eventually worked easily and reliably. I love my new gilet to bits - indoor rather than outdoor fabric, soft denim colour, side and inside pockets, well-set collar, size S is perfect fit (I'm a small 10), good stitching and nice-looking zip and end pull. Please offer more for indoor wear.”
We appreciate your review Patricia. We are sorry to hear that you were initially having issues with the zip, but are very glad to hear that it's operating as expected and you're enjoying wearing it indoors. Thank you for your recommendation and if you have any issues at all, please do not hesitate in getting in contact with our Customer Services Team who will happily assist you with any queries: 01242 536711
Thank you once again and kind regards,
Cotswold Collections
“I have purchased several items from Cotswold Collection and have been very satisfied with quality and sizing of items. Delivery as specified and well packaged.”
Thank you for your lovely review and 5* rating. We are so pleased that you are satisfied with your items and our service. Enjoy wearing them out and we hope to see you again soon.
Kind regards,
Cotswold Collections
“All garments purchased are as described, well made and elegant t o wear and commented upon favourably as being chic and suitable for the spring season.”
Thank you for taking the time to leave a 5/5 review. We’re delighted you’re enjoying your new garments and hope you enjoying wearing them out as the weather starts to warm up.
Kind regards,
Cotswold Collections
Thank you for the 5* rating Susan. Thank you for the kind words. We are thrilled to know that you enjoy everything from the look, through to the quality.
Thank you once again and kind regards,
Cotswold Collections
Thank you for your review. We're sorry to hear that you're not entirely satisfied with the trousers - we do hope that our customers are happy with their purchases. So if you want to talk through your options regarding exchange/returns etc, please feel free to contact out Customer Services Team who will be more than happy to help.
The lines are open Monday - Saturday, 9:00 - 17:30, and the number is 01242 536711.
Kind regards,
Cotswold Collections
Kind regards,
Cotswold Collections
“My new sweater/jacket has a luxurious hand and the tan trim adds a beautiful finish. Cotswold quality always meets or exceeds my expectations. The garments come elegantly wrapped and I find that these pieces become staples in my wardrobe.”
Thank you for your review Julia. We’re pleased to hear you’re happy with the make and feel of the garments purchased.
Kind regards,
Cotswold Collections
Thank you for your wonderful 5/5 review. We do hope you that when you come around to wearing it, that you're just as happy with how it feels as to how it looks!
Kind regards,
Cotswold Collections
