“Very pleased with jumper, but delivery by Evri dreadful - I have reported the matter to that company and to Cotswold Collection, who are aware (Emma by phone). Fortunately, the right package did arrive a few days later ( again, CC informed by phone).”
Thank you for taking the time to leave us your review, and are very glad to hear you're happy with your lovely new jumper. We're sorry to hear that the delivery was delayed, but are glad you phone us so we could help give you further updates on the matter.
Kind regards,
Cotswold Collections
We appreciate your 5/5 review and are delighted to know you’re happy with your purchase. We're so pleased to hear that you were happy with the service as well.
Kind regards,
Cotswold Collections
We appreciate you taking the time to leave us your review. We're sorry to hear that the garment didn't meet your expectations. If you would like to speak with our Customer Support Team with reference to any exchanges, refunds, or further queries, then please feel free to phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Kind regards,
Cotswold Collections
“Evri are just so slow on delivery. You still charge £5.95 delivery but the service received is not 48hrs timescale. Packaging is quite often damaged. Please revert back to Royal Mail or face loosing valued customers. Thank you.”
We appreciate you taking the time to leave us your review. We're sorry to hear that you were not happy with the delivery. If you have any queries, please phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Kind regards,
Cotswold Collections
“I was delighted with the embroidered top, it is very soft and I particularly like the neckline. I purchased size 8 and it was true to size. I haven't washed it yet.”
We appreciate you taking the time to leave us your review. We're sorry to hear that the garment didn't meet your expectations. If you would like to speak with our Customer Support Team with reference to any exchanges, refunds, or further queries, then please feel free to phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Kind regards,
Cotswold Collections
“I hae been shopping with Cotswold Collections for quite a few years now. I really appreciate the coordinated seasonal outfits which are age appropriate but not frumpy. The sizing is just right for me. The packing is good and not overdone and the delivery efficient. The very infrequent returns have been very straight forward.”
Thank you for your wonderful 5/5 review. We’re pleased to hear that you have been happy with not just the overall service, but the garments themselves. Thank you for your continued support and we hope to hear from you soon.
Kind regards,
Cotswold Collections
“Always happy with my purchases. Everything arrives on time and is exactly as described. The quality is excellent a rare thing these days. I would happily recommend Cotswold collection to anyone.”
Thank you for your wonderful 5/5 review Yvonne, and for your continued support! We’re pleased to hear you’re happy with your purchase and we hope to see you again soon.
Kind regards,
Cotswold Collections
“I bought the russet Heritage pleated skirt and the matching jumper and they are beautiful. Such good quality. The jumper goes beautywith black and navy.”
Thank you for your wonderful 5/5 review. We’re pleased to hear you’re happy with your purchase and are enjoying wearing your lovely new skirt.
Kind regards,
Cotswold Collections
We appreciate you taking the time to leave us your review. We're sorry to hear that the garment didn't meet your expectations. If you would like to speak with our Customer Support Team with reference to any exchanges, refunds, or further queries, then please feel free to phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Kind regards,
Cotswold Collections
“I wanted classic T-shirts. The quality is good but they are too long to wear with skirts so I shall have to look elsewhere. Very disappointing as I thought this was going to solve my problem and give me something I could wear with anything.”
We appreciate you taking the time to leave us your review. We're sorry to hear that the garment didn't meet your expectations. If you would like to speak with our Customer Support Team with reference to any exchanges, refunds, or further queries, then please feel free to phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Kind regards,
Cotswold Collections
Thank you for your 5/5 review. We’re delighted you’re happy with your purchase and that the sizing and quality of the fabric met your expectations.
Kind regards,
Cotswold Collections
