Hi Mrs Bloch,
What a fantastic review! It's great to hear that you've been shopping with us for so long. Your continued support is much appreciated.
Kind regards,
Cotswold Collections
“I have not left a review because I have not received the replacement skirt for the one sent which was too small. Please send asap. I was pleased with the jumper.”
Hi Pamela,
I'm just following up on your review. Unfortunately the next size up that you wanted to exchange it for is out of stock and therefore a refund has been issued. You should have received an email about this on 26th Sept.
Kind regards
Daniel
Hi Elizabeth, thank you so much for your lovely review. We're delighted to hear that you find our items to be of 'good quality, comfortable, and cosy.'
Warm regards,
Madeleine.
“I have been very pleased with my purchases from Cotswold Collections. The quality is good and the sizes are right. Also the fact that they are not mass-produced makes me feel confident when I go out in them. My receent purchase is the poppy raincoat which fits me perfectly and I am looking foreward to wearing it.”
Hi Joan, thank you for your wonderful review! We're thrilled to hear that you're pleased with your purchases and that you appreciate the quality of our items. Our poppy raincoat is one of our favourite pieces too, and we can't wait for you to style it this season.
Warm regards,
Madeleine.
Hi Patricia, thank you for your lovely review! We're so pleased to hear that you are happy with the design and quality of the necklace. We have passed your feedback along to the rest of the team who are equally as delighted.
Warm regards,
Madeleine.
“I found the 2 jumpers both too heavy. I was hoping for lighter weight which would be comfortable for indoor wear. Both jumpers looked nice but were not right for me.”
Hi Lynne, thank you for your feedback! We're sorry to hear that the jumpers weren't quite what you were looking for in terms of weight. We appreciate your kind words about their appearance and hope you'll find something more suitable in the future.
Warm regards,
Madeleine.
“My Mum just loved the two skirts I got her. She has been a fan of the Cotswold Collections for many years now. The quality and design of the items is unquestionable and having a very happy mother is worth its weight in gold. Thank you.”
Hi Allison, thank you so much for your kind review! We're absolutely delighted to hear that your Mum loved the skirts and has been a loyal fan of Cotswold Collections. It truly warms our hearts to know we could help bring you both some happiness.
Best wishes,
Madeleine.
Hi Sue, thank you for your wonderful review! We're thrilled to hear you found some lovely bargains in our sale, and that our items will be suitable for your autumn wardrobe.
Warm regards,
Team Cotswold Collections.
Hi Ian, thank you for your review! We’re delighted to hear that you found the size to be a nice fit and we appreciate your feedback.
Warm regards,
Madeleine.
“I like the range of garments offered by Cotswold Collections. They are largely UK designed and manufactured, good quality fabrics, generously sized and delivered very well packaged.”
Hi Pamela, thank you for your lovely review! We're so pleased you appreciate our range of garments and the quality of our fabrics. It's great to know that our commitment to UK design and manufacturing resonates with you, and that your order arrived well packaged.
Warm regards,
Madeleine.
“Excellent products as I have come to expect from you. The skirts I bought are very good quality and fit nicely. The packaging ensures they arrive in pristine condition. Thank you.”
Hi Teresa, thank you so much for your wonderful review. We’re delighted to hear that you are pleased with the quality and fit of the skirts. It's fantastic to know that our packaging keeps your purchases in pristine condition.
Warm regards,
Team Cotswold Collections
“T shirt perfect.Had I not liked the jacket so much it would have gone straight back.Clearly previously worn,dirty mark on sleeve so creased the pleat at back totally obscured.having washed and pressed it it is fine.In the past even sale items would not have been sent out in this state.I would add I recently sent back another item that arrived a creased and crumpled mess.As a very long standing customer I expect better.”
Thank you for taking the time to leave this review. I understand that our customer services manager has given you a call to discuss this and it has now been resolved. Kind regards Daniel
Thank you for your feedback, Mrs Turner-Tymm. We appreciate your comments and are glad that you are happy with our service and quality of products.
Best wishes,
Daniel
Thank you for your 5* review Mrs Thorne. We’re thrilled to hear that you appreciate the quality, punctuality, and packaging of our products.
Warm regards,
Cotswold Collections
