“I was very pleased with the jacket I bought from you but I have found that my latest purchase that is the skirt that matches the jacket has a fault in the waistband above the left pocket. I will be returning the skirt and hope that I can have a perfect replacement. Thank you've”
Thank you for taking the time to leave us y our review. Yes we can see that you have since exchanged your item so we hope you are enjoying the complete outfit as initially expected - thank you for bearing with us whilst we dispatched your replacement.
Kind regards,
Cotswold Collections
“I have purchased many items over the years. I love their jackets especially.
Recent sale I bought a mac size 20 and an anorak size 20. Unfortunately the anorak was way too small. I assume it was mis labeled. Sizing is a bit hit and miss i feel.
However it will not prevent me shopping as their styles suit me just fine.
many thanks”
Thank you for taking the time to leave us your review, and for being a long-time supporter of our brand; it’s wonderful to hear that our jackets have become staples in your wardrobe over the years.
Our garments are of average sizing but we do advise customers to go a size up if they are unsure of which will be a better/comfier fit. We can see that you have since returned the item so we do hope that you are able to find a garment that better meets your needs.
In the meantime, please feel free to contact our Customer Services team where we will more than happy to talk through any queries you may have - 01242 536711
Kind regards,
Cotswold Collections
Thank you for your wonderful 5/5 review. We’re so pleased to hear you’re happy with your purchase and overall ordering/delivery.
Kind regards,
Cotswold Collections
“I am very pleased with my recent purchases. All are attractive, well made and fit well. I was also pleased by how rapidly they were dispatched and how well they were packaged and presented. The service was excellent.”
Thank you for your wonderful 5* review Catherine. We’re so pleased to hear you’re happy with your recent purchases as well as the overall service provided!
Kind regards,
Cotswold Collections
We appreciate your review Margaret. We are glad that you're able to find pieces that work within your budget during our very popular sales.
Thank you once again and kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review Janet. We’re pleased to hear you’re happy with your purchase.
Kind regards,
Cotswold Collections
Thank you for your wonderful 5/5 review. Although the incorrect Jacket was initially sent we're glad to hear that you were satisfied with our quick response and overall resolve.
Kind regards,
Cotswold Collections
“I have bought Cotswold Collection coats for years and they are always true to size with the colour accurate to the picture. Purchase and delivery are excellent.”
Thank you for your 5/5 review. We’re delighted you’re happy with your new purchase and the overall service provided.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your lovely feedback and review Margaret. We’re very happy to hear that you're enjoying your lovely new trousers which are ready and waiting for those warmer months ahead - Enjoy!
Kind regards,
Cotswold Collections
We appreciate your 5* review and are delighted to know you’re happy with your purchase. We are glad that you were satisfied with the delivery and overall service.
Kind regards,
Cotswold Collections
“I am pleased with the beautiful shade of pink the scarf is made in.
It will be very useful on windy Spring days and for country walks.
It is a delightfully soft material which is pleasant to wear.
Being 70% cotton and 30% modal it can be washed on 30c.
I am considering buying the baby blue version.”
Thank you for taking the time to leave us your review Wendy. We’re delighted you’re enjoying your lovely new scarf ready to keep you warm on those cooler Spring days.
Thank you once again and kind regards,
Cotswold Collections
Thank you for your 5* review Mary. We’re delighted you’re happy with your new purchase and the variation of options available to shop from.
Kind regards,
Cotswold Collections
Thank you for your lovely 5* review Barbara. We’re so pleased to hear you’re happy with your purchase as well as the overall Dispatch service provided.
Kind regards,
Cotswold Collections
