Couch Disposal Plus Reviews

Name: Couch Disposal Plus
Rating: 4.44

4.4 Rating 420 Reviews

85 %

of reviewers recommend Couch Disposal Plus

Company Reviews

Metrics

Info

4.4

Based on 420 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

(844) 311-0204

Email:

support@goloadup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They called ahead and showed up on time. It was worth the price to haul away a very heavy sectional.”

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Posted 6 years ago

“Very friendly, courteous and fast, would use again.”

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Posted 6 years ago

“Prompt, polite and efficient This service is a lifesaver!”

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Posted 6 years ago

“Did a great job and was very quick. The couch was a pain to get in and out so I was very please with how smoothly it went. Would recommend.”

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Posted 6 years ago

“Our removal process was easy. It was a straightforward process to book the pickup online. The in person team was polite and provided great service overall. Would definitely recommend.”

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Posted 6 years ago

“Very good service- best price I could find- a good ~25% less than similar companies. They did run a”

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Posted 6 years ago

“On time, competent, and friendly. Highly recommended”

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Posted 6 years ago

“If I could I would give them more stars. They were punctual, polite and worked hard. It wasn’t easy getting the Queen size sectional out of my 1920’s house but they did it. I’m very happy and grateful for the professional service.”

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Posted 6 years ago

“Worst experience I have ever had with a service company. My wife set up an appointment to have a sectional couch removed. That went well. After that we’ll... Two days before the pickup date, received a call asking if if we could reschedule one day earlier. I explained that I had a shorter time availability than the normal 4 hour slot. I further explained that if they could not meet my time frame then don’t reschedule. That night I received a call that the pick up had been rescheduled. Received a call 30 minutes prior to pickup time asking for another reschedule. Rescheduled for the next Thursday. Received a call on Wednesday that they needed to reschedule. I explained to them that I was unavailable at the suggested times, and that I had need rescheduled before. They contacted dispatch and confirmed that the pickup would be made Thursday. Thursday, received a call asking to reschedule again. Explained that I was getting frustrated with all the reschedule requests. They contacted dispatch and was again assured they would pick up Thursday. Thursday night received a call that they were in their way to pick up. No Show. Received a call on Friday explaining that there was a “mechanical failure” and that they could not make the pick up. I explained to them that I did not believe the story because they called twice to reschedule and then there was a problem just before my pickup. I further explained to them that they had already taken my money and that they needed to get this taken care of tonight. I was told that someone would be there tonight. I responded “I’ll believe it when I see it”. Well they did show up and took the sectional. The pick up crew was nice. If your desire is to deal with a company that will constantly reschedule and then not show or call to let you know they won’t show. Then this is your company. If you want reliable, go with anyone else!”

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Posted 6 years ago

“Excellent experience! Arrived within the time window, were polite and helpful, and got our couch out the door and down the stairs, which is no easy task. Would absolutely use again and recommend.”

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Posted 6 years ago

“Great service. Convenient and customer service was helpful advising as to estimated arrival time.”

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Posted 6 years ago

“Nice couple. Very courteous and helpful.”

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Posted 6 years ago

“Excellent, picked up a little late but because of traffic snafu. Courteous service and took the couch away.”

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Posted 6 years ago

“These guys were great. Super fast, courteous and pleasant. Entire process too around 10 minutes too.”

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Posted 6 years ago

“The service was great! The employees were friendly, polite, and arrived on time. I would definitely use them again.”

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Posted 6 years ago

“Came on time and did the job”

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Posted 6 years ago

“They were great. The guys that came were so nice. Highly recommend!”

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Posted 6 years ago

“courteous, on time, called/texted before arrival, no problems at all and so convenient”

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Posted 6 years ago

“Employees were extremely courteous and professional. 4 stars only due to the fact that I was not provided the 30 minute “heads up” that they were on their way as my confirmation stated. Other than that, very pleased with Couch Disposal Plus.”

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Posted 6 years ago

“Great job done by these guys. Was worried about the heavy sleeper couch but they handled it with ease. I would definitely recommend them & I would use them again.”

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Posted 6 years ago

Thank for for the 5 star review! Our teams are ready and able to move your heavy and bulky items with 24 hours notice! Glad to hear you had a great experience and we look forward to working with you in the future!

Posted 6 years ago

Couch Disposal Plus is rated 4.4 based on 420 reviews