CraftShack.com Reviews

Name: CraftShack.com
Rating: 4.80

4.8 Rating 871 Reviews

98 %

of reviewers recommend CraftShack.com

Company Reviews

Metrics

Info

4.8

Based on 871 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

MADE IN USA © CraftShack, Inc.

CraftShack.com 5 star review on 2nd December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, fast shipping, and nothing broken upon delivery will order from you guys again.”

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Posted 1 year ago

Thank you so much for your review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers, Team CraftShack

Posted 1 year ago

“Easy to deal with and are prompt with follow up if there is an issue.”

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Posted 1 year ago

Thank you for your review. It is wonderful to hear that you were satisfied with our customer service team. We are privileged to have you as one of our customers and look forward to your next order. Thank you for your business! Cheers, Team CraftShack

Posted 1 year ago

“I can't get any beers from Mother Earth brewing here in Florida so I treat myself once in a while by ordering from Craftshack but at almost $5 dollars a can plus the high cost of shipping yeah it is only a treat once every couple of years. If the beers were cheaper might order more often but then there's is the shipping cost that hits us all.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback on our pricing, Jeffrey. We would like to clarify that CraftShack is an online marketplace that supports a network of mom-and-pop bottle shop that controls the listing price and that product pricing is based on the 3-tier system - producer, distributor, and retailer. In addition, our flat rate shipping cost is purely on the two different-sized boxes. The first tier is for the small box which will hold up to (12) cans, (6) bottles or (8-10) mix and match cans and bottles. The large box will hold (24) cans, (12) bottles or (14-15) mix and match cans and bottles. We hope this message explains how our flat rate shipping and product pricing works. Please be sure you take full advantage of our loyalty rewards program which offers shipping perks and discounts with the points you earn for every purchase https://bit.ly/3NMpPzx. Cheers, Team CraftShack

Posted 1 year ago

“Great service. Always reliable.”

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Posted 1 year ago

“They have what I want and shipped sooner than anyone. Very quick.”

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Posted 1 year ago

“They are good people. There orders are pack secure and delivered timely. They got my busines. Lee”

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Posted 1 year ago

“Easy Peasy ordering process and payment. The selection is awesome.”

CraftShack.com 5 star review on 15th June 2022

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Posted 1 year ago

“Awesome customer service! Quick delivery with great communication”

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Posted 1 year ago

“Great beer, fast shipping, helpful customer service. Thank you!”

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Posted 1 year ago

“Craft Shack is amazing, starting with getting hard to get beers and breweries, prices are really good and selection amazing, been with them for a while now and never disappointed and the customer service is top notch, will continue to buy and enjoy brews I would not normally be able to get.....if you enjoy great brews and want to try beers you cannot get ...give them a try you won't be disappointed”

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Posted 1 year ago

Thank you for sharing your review! We're happy to read that you are pleased with our service. We take pride in our ever-growing collection and work hard to make sure we can cater to everyone's taste palate. We are privileged to have you as one of our customers and look forward to your next order. Cheers!

Posted 1 year ago

“Fast service! I am very pleased with CraftShack!”

Helpful Report

Posted 1 year ago

Thank you very much for your review and for choosing CraftShack. We're happy to read that you are pleased with our service and packaging. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 1 year ago

“Got the items I ordered as quickly as possible, and packaged so that I was sure to get them all in great condition!”

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Posted 1 year ago

“The beer I ordered arrived quickly and safely, very well packaged. It also tastes great, the most important part. Two thumbs up.”

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Posted 1 year ago

Thank you so much for your positive review! We're happy to read that you are pleased with our service and selection. We are privileged to have you as one of our customers and look forward to your next order. Cheers! Team CraftShack

Posted 1 year ago

“Always great service and delivery”

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Posted 1 year ago

thank you very much for your five-star review and for choosing CraftShack. We truly appreciate your support. If there's anything you need, please know we're always a phone call or email away. Hope you enjoy your next order! Cheers, Team CraftShack

Posted 1 year ago

“I have ordered 3 bottles from this company and it was packed real good and it was pretty fast delivery to my home. I am recommending this to a lot of friends and family.”

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Posted 1 year ago

“I had a really good experience using craft shack. Had the opportunity to get beers that were not available locally at a relatively decent price. The delivery was quick and my beer was in great condition when it got to me. Will definitely be using craft shack in the future!!!”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. We are delighted to read that you had a really good experience with us and that you're able to enjoy breweries you don't typically have access to in your area. We are honored to have you as one of our customers and look forward to your next purchase. Cheers, Team CraftShack

Posted 1 year ago

“Always a great assortment of beer, shipping is always on point , and for the most part, beer is not dated and relatively fresh stock.”

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Posted 1 year ago

“Items well received, well packed. Signature glass was definitely a plus, with slightly different artwork from the original”

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Posted 1 year ago

“Amazing selection on brews. Super excited for the exclusives to be shipped to my home”

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Posted 1 year ago

“I would buy anything to do with kiss... the gin and rum is just a bonus. Anything that can say kiss should say kiss”

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Posted 1 year ago

CraftShack.com is rated 4.8 based on 871 reviews