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Creditfix Reviews

4.3 Rating 2,009 Reviews
82 %
of reviewers recommend Creditfix
Company Reviews Questions Metrics
4.3
Based on 2,009 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Creditfix Reviews
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Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Lynda Mary Turner
Verified Buyer
“Creditfix were prompt in dealing with my case and helpful when I phoned them.”
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Posted 9 years ago
Tina Lorraine Wicks
Verified Buyer
“Good customer service always willing to help and sort out any problems and keep you informed how thing or going”
Helpful Report
Posted 9 years ago
Hayley Louise Dumbleton
Verified Buyer
“I've been in hospital with my baby for 5 weeks as he has a heart condition... My case worker spoke to me and gave me some time off payments until my little boys home. I didn't expect this as only just started iva. My baby is still really poorly and they have been understanding. As its such a hard time I feel a little more at ease.. With the understanding.regards”
Helpful Report
Posted 9 years ago
Richard & Miller Lesley Miller
Verified Buyer
“You referred me to Allay which initially I thought was a good idea but I have had to send there forms back because of the number of errors, But overall the service from yourselves has been very good.”
Helpful Report
Posted 9 years ago
Hilda Boyd
Verified Buyer
“I found Creditfix very helpful in helping me to get my finances in order. I found that I had to accept the agreement of the amount I have to pay back each month, even though I will find it a struggle as my creditors would not accept a lesser amount each month and I have to pay it over 5 years, as I did not need the stress of bankcruptcy and having to go to court as I have ill health and could not stand the strain. I was however quite upset that I was not informed about the date when I should start my initial payment despite contacting creditfix on a number of occasions to ask about the start date, and each time I was informed that they would let me know. I was never informed about the start date and when I contacted credit fix in January I was told I should have made my first payment in December 2015 and they were not happy that I had not started making payments, I informed Creditfix that I was waiting for them to set up a direct debit and was told I had to set one up myself but was never told when. I have now set up a direct debit and made the payment when they are due. I did receive an apology regarding your mistake in not telling me when to start the payments but I was very inconvenienced as I was trying to pay back my credit cards and did not need the upset.”
Helpful Report
Posted 9 years ago
David William Clark
Verified Buyer
“Dealt with my case very well, but said i would recieve regular calls from an advisor, had no calls to date.”
Helpful Report
Posted 9 years ago
Karen Horlock
Verified Buyer
“After all the worry Creditfix allowed me to stop panicking and get a sense there was a way through. It hasn't been easy but I know there is a light at the end of the tunnel”
Helpful Report
Posted 9 years ago
Barry Foster
Verified Buyer
“From the start my experience was very good, your agent who called at the house was very professional and all of my dealings up to the IVA actually being set in place was very good. Your team were constantly on the ball. However.... Once the IVA was set up and my file forwarded to another department everything broke down. No communication. I had to contact Creditfix office several times to ensure the arrangement had been accepted and I had very little in the way of written communication after that. Other than this I can recommend Creditfix to anyone who is in the same situation as myself, the IVA has certainly taken a burden from me.”
Helpful Report
Posted 9 years ago
Ian Michael Chapman
Verified Buyer
“Good efficient service ,not to much paperwork involved.”
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Posted 9 years ago
Siddique Shahewaz Ahmad
Verified Buyer
“My overall experience is good. But after complaining few times to creditfix, still some creditors keep annoying me. I expected this issue should be dealt by Creditfix by this time but unfortunately I'm still getting calls from those creditors :-(”
Helpful Report
Posted 9 years ago
Audrey Maria Rutherford
Verified Buyer
“I found the staff were friendly and helpful and answer all my questions and helped me every step of the way. I would like to thank you for all the help.”
Helpful Report
Posted 9 years ago
David Walter-Davies
Verified Buyer
“I recently sent some documentation re rossendales and the pension credit fines im oaying..i would have expected or liked an acknowledgement at least by email..it was afterall in your envelope so couldnt have been lost. Tend to feel your service feels v remote..perhaps to keep cists down.”
Helpful Report
Posted 9 years ago
Tomas Smalskus
Verified Buyer
“All good”
Helpful Report
Posted 9 years ago
Harold Lesley Taylor
Verified Buyer
“hard work and quite worrying getting it sorted,but very benefisialfor me thankyou”
Helpful Report
Posted 9 years ago
Joseph Stephen Maudlin
Verified Buyer
“It is very daunting but Creditfix staff were very considerate and listened patiently and answered all point raised. Now in the process I do feel the additional fees for Allay to obtain PPI refund back is a bit extortionate and these should be lowered. Other than that very happy to date”
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Posted 9 years ago
Ryan Mclean
Verified Buyer
“Its a good thing to do and very helpfull very friendly and easy to get in touch with Only bad thing that i think is you cant talk directly with the credit hassell team and they dont let you know they have delt with your issue beside that it is a very good and helpfull company and i would highly reccommend”
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Posted 9 years ago
Mike Gumbo
Verified Buyer
“Although I still get letters from my creditors for non payment I think a quick communication with them from your side is commendable.”
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Posted 9 years ago
Pamela Farmer
Verified Buyer
“Have been very helpful and certainly helped my situation and stopped creditors hassling me. They could however give more feed back. I didn't actually know my trust deed became protected until I looked it up online. I would not have known if I hadn't done this and contacted credit fix. The advice to enter into a trust deed it certainly been the best thing for me.”
Helpful Report
Posted 9 years ago
Anthony Arthur Hainsby
Verified Buyer
“At the time of writing this review all I can say is that overall the help and asisstance I have received from creditfix has been a weight lifted and given me peace of mind.”
Helpful Report
Posted 9 years ago
Debbie Nottle
Verified Buyer
“Don't have to worry its all done for you”
Helpful Report
Posted 9 years ago
Creditfix is rated 4.3 based on 2,009 reviews
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