Creditfix Reviews

Name: Creditfix
Address: 4 West Regent Street, Glasgow
Rating: 4.29

4.3 Rating 2,014 Reviews

82 %

of reviewers recommend Creditfix

Company Reviews

Questions

Metrics

4.3

Based on 2,014 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01415651300

Email:

customerservice@creditfix.co.uk

Location:

4 West Regent Street
Glasgow
g2 1rw

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Creditfix 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, On the whole Creditfix have provided a good service and on the whole I have been happy. However what is still annoying me to this very day is that a credit card debt to Halifax (HBOS) has still not been allocated and I am still being badgered for money from them almost a year after setting up the IVA. I have had countless correspondents (emails & phonecalls) with HBOS and yourselves where you both seem to blame each other. HBOS have passed on the debt to Capquest and I have been pestered by them also. They have now passed the debt back to HBOS and I am still none the wiser if this has been resolved. I would've expected this would've been something that Creditfic would've sorted pretty much from day one. This has caused me much stress and I can imagine my credit rating was poor before but it must be abysmal now if HBOS still think I owe them money. Kind Regards Nathan Scott”

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Posted 10 years ago

“Not clear at all from the beginning on how the agreement works. Constant contact until I signed the paperwork, then very hard to talk to anyone. Also missed off a bank account which they said had been added. I called when I received the documents as I was confused due to Legal jargon and was assured all was in good order. Apparently not....... Wish I had never taken the agreement.”

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Posted 10 years ago

“Everything went as smoothly as promised. However I feel you should receive a yearly statement of how much debt has actually been paid off.”

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Posted 10 years ago

“We are very satisfied with the service we have received from Creditfix. We were very unsure about how the trust deed worked but Amanda McCutcheon took the time to answr all our questions admirably. Only one criticism we have is over the PPI recovery, some companies take the PPI money but give the clients the interest. Creditfix seem to be very unsure on whether we will get anything back. I understand that any money should be used to repay our debts but we had been told by these companies before entering the trust deed that there was no PPI due. We were allied to in other words. Not by Creditfix, by the lenders.”

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Posted 10 years ago

“Took the worry out of my life.sleep better”

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Posted 10 years ago

“Took the worry out of my life.sleep better”

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Posted 10 years ago

“Credit fix is very helpful. Always in touch with changes and update. I would recommend it to others who could benefit from their service.”

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Posted 10 years ago

“Very good service, everything is explained clearly so that you are to fully understand what is going on with the IVA.”

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Posted 10 years ago

“It hasn't been a perfect experience but when I did have problems eventually they were sorted. On the whole I glad I went to Creditfix for help.”

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Posted 10 years ago

“SINCE I STARTED WITH CREDIT FIX THEY HAVE ALWAYS BEEN HELPFUL.OBVIOUSLY THEY CHARGE FOR THEIR SERVICE. BUT THEY DO SORT OUT YOUR PROBLEMS. SO GLAD I USED THEIR SERVICES”

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Posted 10 years ago

“No problems at all very effective correspondence, quire understanding regarding my short term memory problems, do listen to my concerns Thanks a lot”

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Posted 10 years ago

“So far so good just need to get our names right it's dwain hannah and fiona Gilbert not dwain Keith Gilbert”

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Posted 10 years ago

“Very happy with our arrangement. Friendly professional customer service. Quick when communicating. Helpful and honest.”

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Posted 10 years ago

“very helpful, I recommended them to a work colleague”

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Posted 10 years ago

“been very fair and helpful”

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Posted 10 years ago

“I'm fully satisfied with the kind of service they have provided to me. I would like to suggest that . if any one choose criditfix. That means you're on track you will be never get disappointed.”

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Posted 10 years ago

“Very satisfied with all the help I was given at the beginning when I started with creditfix was very helpful kept in touch by telephone”

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Posted 10 years ago

“So easy to talk an set up thank u ..DK. .”

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Posted 10 years ago

“Whenever I have called Creditfix they have been clear, friendly and helpful. I feel confident they are looking after my interests.”

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Posted 10 years ago

“I have put a good rating to this email review because I have not had much to do with online shopping or I find it hard to understand how to do things online but with help I sometimes do it well like now with this review?my daughter helps me in this sort of way,I need to see things and see people face to face when doing shopping or asked things like this because due to ill health it's hard for me to understand things as I have been done over a few times which then it's hard to get help to sort it out with who ever they are?i hope this helps you with this review its my first one ever done online!plus the company's that phone makes me feel very low when they phone me because they don't like or just don't understand the words no thank you to them or stop on mobile as well how do they find my numbers to do this so I say again I hope this way helps you in same way,if not iam sorry for not doing it the way it should be done it's the only way I know how (ie so long winded/not short )so that's why the star rating I have given to this review online!”

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Posted 10 years ago

Creditfix is rated 4.3 based on 2,014 reviews