“I never got the product, even I informed them I had travelling ahead and they committed that it will be delivered before my travelling but in the end I had to cancel the order.”
“Cricket Direct sent out the wrong item to me and refuse to send the correctly ordered and paid for items to me until I send their incorrectly delivered items back to them, meaning I will not receive what I ordered in time for the matches I specifically ordered them for.
Won’t be ordering from them again.”
Thanks so much for your positive review, Tom, and for the five-star rating of CricketDirect! We're very glad to hear that you've been pleased with your experience, we really appreciate you as a returning customer.
Shukria, Zohaib ❤️I am so pleased to hear that you are satisfied with your purchase from CricketDirect and the quickness of our service. We value your custom and it is an honor to be able to provide such excellent customer service. Your 5 star rating is greatly appreciated!
“Bad service, customer service 0%
Person on call 10 times lie with me over the phone
I request her to transfer my call to manager she denied
Dog noise coming on background
I don’t know how to describe this kind of bad customer service
Please allowed me to give you minus star
I used first time and this is my last time
Also my cricket club member ask me recommendations for cricket direct I will give them very bad feedback about cricket direct
I feel like this is scam going on”
Thank you for your 4 star rating for CricketDirect! We are delighted to hear that you are satisfied with both the product and price. We are also glad that you are happy with our fast shipping and delivery cost. Thank you for your support, we value your feedback!
“Shoes were good. But the size wasn’t what I expected. Should be a size guide on the website. Normally fit into a 7 but ordered a 7.5. It felt like a 6 & now have to pay more to send the shoes back & get them exchanged.
Hoping I can get them by this Saturday for my game”
“Unfortunately, I found the services of CricketDirect to be extremely disappointing! I ordered a junior bat for my son's birthday and 2 weeks later there was no still no communication of when I could expect delivery. I contacted their customer support and was put through to a person who was most unhelpful and advised me that the bat I had ordered and now paid for was not in stock and that they could offer me an alternative. When I inquired about the specific bar she advised me it was not in my budget. She was giggling and laughing on the line and was in no way apologetic for the mistake on CricketDirect part. This has proved to be such a disappointing shopping experience and I am now left with no gift. I have now requested a full refund and have just received an email for only the amount of the shipping and not the actual bat itself.”
