“Been asked to write a review on my recent purchase. My 9yr old son decided he wanted to take up cricket this summer. We manged to get pads and gloves from a local sports shop. But decided to go for a more quality helmet and bat. Hence we came across cricket direct and done a purchase through them. Once the bat and helmet arrive, I'll give a more accurate review of the equipment. Fingers crossed it arrives by next week.”
“Parcel was down as delivered and was not delivered!
Wonderful experience, please do not use this company as the complaint was not handled effectively either.”
“Really happy with the service and quality of cricket equipment purchased! I also asked if the kit could be delivered the following week and I received it very promptly - Extremely happy! Thanks very much guys!!”
“Huge selection of high quality gear, hard to find anywhere else in the UK. The item I ordered was exactly as described, and was shipped much quicker than I expected, and was in perfect condition when received.”
“I ordered cricket equipment to the value of £154.10 on the 19th of April, 6 days ago. I also paid a £6.34 delivery charge, which is expensive as most companies deliver free for that order value.
The order did not indicate a shipping time, and I heard nothing since, except receiving this email asking me to leave a review. I also cannot find a phone number to call on my order.
My order number is: CD000067608
Could you please call me to provide an update on delivery timescales.
Mike Glossop
07825 523 474”
Dear Mike,
We are extremely sorry that we are unable to meet your expectation due to the extreme demand at the start of the new season. Our record shows that your order is being delivered today. Sorry for the inconvenience.
Best Wishes
Logistics Team
Thank you so much for your 5 star rating for CricketDirect. I'm really pleased to hear you had great service and found a good price! We really appreciate your feedback.
Thank you, Stuart, for your 5 star rating of CricketDirect! We're delighted that you found our ordering and delivery prompt and efficient, as well as the quality service allround. Your positive review means a lot to us and we thank you for your support.
Thank you so much, Martin, for your 5-star rating of CricketDirect! We're so glad to hear that you've had a great experience with us. We truly appreciate you being a returning customer. Very good so far. We look forward to seeing the balls in use!
“Easy to order, lots of choice and the kit came in good time. Was missing one item as it was out of stock and to follow. Fast communication over email to rectify this. All in all, good prices and customer service. Would order here again.”
Thank you so much, Cherie, for your wonderful 5 star rating of CricketDirect! We are thrilled to hear that you found our ordering process easy, with lots of choice, and that the kit arrived on time. We are so glad that you chose to order from us again and thank you for your continued support!
