“Great selection of products. Everything you could need. At great prices.
But...
CricketDirect uses DX Delivery who are worse than terrible. I want to shop at CricketDirect again, but won't until they find a more reliable delivery company.”
“Goods arrived as described and on time. Which given that they were ordered as a replacement for an order which hasn't arrived from another Sports company who allegedly supply Direct is all I can reasonably ask...
Nice pads actually.”
“Really helpful when I called ahead of ordering. Very efficient delivery. I ordered the 'ready to play' service but they let me know it wasn't needed so gave me a refund - I am sure many wouldn't have done so! Great service again when the cricket helmet was too small and needed to order a larger size which wasn't in stock but they ordered new stock to be able to meet my requirements. Thank you.”
“I ordered a helmet and thigh pad on 03 May standard delivery (3-5 days). It is now late on 11th May and I have heard nothing. DX tracking simply says : We have received your order details and we are expecting your parcel shortly. NOT GOOD ENOUGH.”
“Looks like Royal Mail have delivered to the wrong address. Proof of delivery shows a picture of the parcel left at a property that I dont recognise. Mailing address on the shipping was correct. Doesn't appear to be a neighbour. I can't track down the goods”
“I am very happy to have their great customer service.I ordered my items and asked them to deliver it to me urgently and they have delivered next day even.Inhave received my items today in the morning.I highly recommend.”
“I would not buy from Cricket Direct.
I bought cricket gear from numerous sites due to the price . The other sites standard delivery arrived in two days. With Cricket Direct, my tracking info has not changed one week after the order. No one answers the telephone or has replied to my email request to confirm when it will be delivered.”
“Unfortunately very poor customer service my sons cricket shoes lost studs on its first wear and they refuse to replace. Never had this problem with any other cricket shoes obvious a fault but they refuse to correct the issue. Won’t buy from here again”
