Thank you Freddie for the 5 star rating of CricketDirect! We really appreciate the continued support. I'm glad to hear that you had a great experience. We strive to provide excellent customer service and delivery timeframe, and it's great to hear that your expectations were exceeded. Thank you for being a returning customer!
“Cricket direct were very good to deal with, delivery with parcel force was an awful experience that ended up taking over a week. Might make me think twice about using cricket direct”
Thank you so much for your 5 star rating! We are glad to hear that you had a good experience with Cricket Direct. We apologize that there were issues with your delivery; we are working with our partners to ensure the delivery process runs more smoothly. We appreciate your feedback and hope that you will still consider using us for your cricket needs.
“I ordered a child junior medium which is on my order form and was sent an adult medium. Now I have to go through the return process for being sent the wrong item.”
Thank you Amanda for your 5 star rating of CricketDirect. We appreciate your feedback that our website was easy to use, had great prices, fast delivery, and value for money. We are delighted that the jacket was as described and fits perfectly. We are thrilled that you will be a returning customer and look forward to your next purchase!
“Very bad customer service. Sent the wrong item. When contacted the customer service, they had very bad attitude as if they don’t care about the customer.
Never buying again from them.”
Dear Bhavani, the reason for the delay in your order was the address provided when placing the order was incomplete. The correct address was confirmed on Friday and your order is being collected from us today to be delivered tomorrow. Your tracking has been provided over email.
