CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.68

3.7 Rating 291 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 291 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been over a week, we didn't received the order yet No customer service is responding Someone sort my issue”

Helpful Report

Posted 11 months ago

Dear Bhavani, the reason for the delay in your order was the address provided when placing the order was incomplete. The correct address was confirmed on Friday and your order is being collected from us today to be delivered tomorrow. Your tracking has been provided over email.

Posted 11 months ago

“Good served but I have sent my product back as it wasn’t exactly what I ordered awaiting t be reinbu”

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Posted 11 months ago

“Great selection of cricket gear”

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Posted 1 year ago

“Very fast delivery of my life”

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Posted 1 year ago

“Oil bottle. Was damaged, product package packaging received was also damaged, one item was also missing from the package.”

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Posted 1 year ago

“Ordered expecting it to take 2 weeks for delivery. Arrived in 4 days. Excellent. Thank you”

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Posted 1 year ago

“Very easy transaction and amazingly speedy delivery. Very happy- thank you 🙏🏼”

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Posted 1 year ago

“Great selection of products. Everything you could need. At great prices. But... CricketDirect uses DX Delivery who are worse than terrible. I want to shop at CricketDirect again, but won't until they find a more reliable delivery company.”

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Posted 1 year ago

“Thanks for the quick delivery, the shoes were same as shown online. Happy with the product”

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Posted 1 year ago

“Goods arrived as described and on time. Which given that they were ordered as a replacement for an order which hasn't arrived from another Sports company who allegedly supply Direct is all I can reasonably ask... Nice pads actually.”

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Posted 1 year ago

“Really helpful when I called ahead of ordering. Very efficient delivery. I ordered the 'ready to play' service but they let me know it wasn't needed so gave me a refund - I am sure many wouldn't have done so! Great service again when the cricket helmet was too small and needed to order a larger size which wasn't in stock but they ordered new stock to be able to meet my requirements. Thank you.”

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Posted 1 year ago

“I ordered a helmet and thigh pad on 03 May standard delivery (3-5 days). It is now late on 11th May and I have heard nothing. DX tracking simply says : We have received your order details and we are expecting your parcel shortly. NOT GOOD ENOUGH.”

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Posted 1 year ago

“Great website, easy to navigate, fast service & fast delivery.”

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Posted 1 year ago

“Helmet was as described, grill a bit higher than expected shame there’s no way to adjust it as it’s fixed.”

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Posted 1 year ago

“Very efficient service, easy to use website and ordering process.”

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Posted 1 year ago

“Delivered a quality product very quickly.”

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Posted 1 year ago

“Looks like Royal Mail have delivered to the wrong address. Proof of delivery shows a picture of the parcel left at a property that I dont recognise. Mailing address on the shipping was correct. Doesn't appear to be a neighbour. I can't track down the goods”

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Posted 1 year ago

“Good service as always. Prompt delivery of all items I ordered. Perfect .”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I am very happy to have their great customer service.I ordered my items and asked them to deliver it to me urgently and they have delivered next day even.Inhave received my items today in the morning.I highly recommend.”

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Posted 1 year ago

CricketDirect is rated 3.7 based on 291 reviews