“Warning!! Avoid, worst ever!
Avoid! Worst ever, i don't think even a real company! Ordered my son a cricket bat and chased up when not received over a week later, don't reply to e-mails to Sales@ or Customer Services@ addresses, phoned up, all numbers seem to divert to a woman on a mobile who doesn't answer like a company would! Told no stock and they can refund within 24 hours, didn't receive, chased again few days later told the same and never received - this repeated 3 times!! In the end I had to contact Paypal and open a case so that they could get me a refund.”
“I have ordered a cricket bat 10 days ago. Still no update about delivery for this item.Sent email but still no response -its 7 days now.
I have paid through paypal and I have made complain against this. I need money back. I could have bought from other websites who also discounts. I would strongly recommend not to buy this. I have posted this comment on their facebook, as well. Avoid this seller. Very bad”
“I have recently been through a process of replacing old & weary cricket gear.
Google led me first to this Company, from where I sourced 5 items, all showing as available and a bat (I wanted a specific weight; but strangely - for an online cricket retailer - I could only choose "light".
On 4 occasions I wrote asking if they could select a bat for me at my favourite weight (within the light weight band) but every email went unanswered.
Later I received a phone call to say the cricket shirt and sun hat I ordered were not in stock. We agreed a refund.
It took 11 days for my order to arrive from that point; and there WAS a shirt in the box. But no trousers!
Never again!”
Dear Chris,
We are extremely sad to see that you have experienced the above. We have recently signed up with Review.IO and have seen your message. We are happy to look at your case in depth, could you provide me with your order number?
regards,
Customer Service
