CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product at a great price which arrived the next day- couldn't be happier. Look forward to shopping with cruise again.”

Helpful Report

Posted 8 years ago

“I managed to find the perfect gift for my husband online, the size was in stock and delivery was very quick!”

Helpful Report

Posted 8 years ago

“Great lay out of website”

Helpful Report

Posted 8 years ago

“We were constantly informed of the parcel delivery process. Item received as expected - great service”

Helpful Report

Posted 8 years ago

“Excellent service.Very quick and efficient”

Helpful Report

Posted 8 years ago

“Good and quality of products”

Helpful Report

Posted 8 years ago

“Good and quality of products.”

Helpful Report

Posted 8 years ago

“Great selection of clothing and delivery very swift overall a very good service.”

Helpful Report

Posted 8 years ago

“Hello, I have bought the Le'coq shoes, I have used only one time it, but the paint has fallen from the leather, where it has fallen the paint has not had any external contact that provokes this and that in that area are the cords! I have attached the picture”

Helpful Report

Posted 8 years ago

“Good quality and quick delivery”

Helpful Report

Posted 8 years ago

“I buy loads from cruise and never get discount card”

Helpful Report

Posted 8 years ago

“Fantastic, speedy service and great price”

Helpful Report

Posted 8 years ago

“Great discounts. Fast delivery. Perfect.”

Helpful Report

Posted 8 years ago

“Amazing discount. Got the last piece . Great delivery. Thanks~~~”

Helpful Report

Posted 8 years ago

“Really happy with purchase. Fast shipping and great quality.”

Helpful Report

Posted 8 years ago

“I am happy to shop in CRUISE. But unfortunately, some product description are not correct. Though, it was not a problem to me cause I know the products well. For the people new to the goods, it is still confusing.”

Helpful Report

Posted 8 years ago

“Quick delivery ..delighted with my purchase”

Helpful Report

Posted 8 years ago

“Thought website was easy to use.”

Helpful Report

Posted 8 years ago

“They gave me cheap stuff and I liked it”

Helpful Report

Posted 8 years ago

“Delivery by DHL is far superior to that of Yodel. I was delighted to receive my delivery by DHL to my door, signed for. Previous order by Yodel was thrown in front garden and remained there for 3 days whilst we were on holiday. Overall Cruise needs to package parcels in a 'luxury' way as the merchandise deserves and not on a 'black bin bag'. Lessons can be learned from Ralph Lauren's delivery service.”

Helpful Report

Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews