CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality clothing with good service, prompt delivery etc.”

Helpful Report

Posted 8 years ago

“Despatch notifications not quite working indicating despatch after receipt of goods. Jacket sent also had a button missing on inside of jacket.”

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Posted 8 years ago

“Always a great bargains to be had and very quick delivery and no problem if needs to go back .”

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Posted 8 years ago

“Quality clothing , reasonable prices ,prompt delivery service Ticks all the boxes for me”

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Posted 8 years ago

“Excellent all round xx love when u do discounts xx”

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Posted 8 years ago

“The best store. All products are well packed and come very quickly.”

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Posted 8 years ago

“Nice sneakers)Thanks for the prompt delivery)”

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Posted 8 years ago

“Good quality clothing”

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Posted 8 years ago

“Very quick service will definitely yous again”

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Posted 8 years ago

“Excellent service fast delivery of quality gear”

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Posted 8 years ago

“Good service early deliver”

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Posted 8 years ago

“Cruise is a reliable place to shop online. I prefer the new website now that the clothing variations have been rationalized, the great many option variants previously was frustrating when trying to search for a particular item. Cruise has become my main go to online store to shop.”

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Posted 8 years ago

“Excellent product and service,would definitely use again,very happy.”

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Posted 8 years ago

“I ordered the Canada goose brookvale jacket with the hood for £375, and when I received the jacket in the post it was the Canada goose brookvale jacket with out the hood which only cost £350”

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Posted 8 years ago

“merci pour la qualité du service...”

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Posted 8 years ago

“Fast feedback and act..”

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Posted 8 years ago

“Best clothing site on the net.”

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Posted 8 years ago

“Delivery was quick and items were as stated, 1st class”

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Posted 8 years ago

“Cruise has always been a top store for fashion but they now get top marks by doing the most simple thing...they use a decent courier. DPD now deliver for them so I haven't had a drama of chasing items delivered to the wrong house!”

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Posted 8 years ago

“Items arrived in very nice packaging. Delivery had options to change day and advised the time of the delivery. I bought sale items and the prices were fantastic for what I bought. Would definitely recommend this company.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews