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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
All perfect except 1 thing, if you don't have one product please don't charge another time the new amount!!!, discount that you don't have, is an horrible method Best regards
Helpful Report
Posted 9 years ago
very good
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Posted 9 years ago
Great shoes ! In particulary air max one ultra moire camo! But The sending is too long ..
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Posted 9 years ago
Fast delivery, good prices ... BAD: a lot of pictures could not be loaded on the site
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Posted 9 years ago
I love shopping at this site bcos it's quick and safe to get your orders. I will recommend this online shopping to anyone.
Helpful Report
Posted 9 years ago
I have returned my item to CRUISE for days? but there still no people contact me about refund.
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Posted 9 years ago
Great service, just a shame the product did not fit so I've had to send it back.
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Posted 9 years ago
I AM STILL WAITING FOR FEEDBACK AS THE PRODUCT I BOUGHT HAD A TICKET PRICE OF£250 ON IT AND I WAS CHARGED £265 i have sent photos
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Posted 9 years ago
I feel the delivery charges are a bit of a rip-off.
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Posted 9 years ago
Expensive delivery charge but other than that all good????????
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Posted 9 years ago
The t shirt is a lovely and comfortable fit highly recommended
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Posted 9 years ago
Great clothing site with good prices!
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Posted 9 years ago
goods despatched quickly and arrived in 3 working days
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Posted 10 years ago
Great service but do think deleivery is a lot
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Posted 10 years ago
Shipping overpriced. But prompt delivery
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Posted 10 years ago
Well packaged , kept up to date with order status.couldnt ask for much more.
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Posted 10 years ago
Kept informed of progress of the order, everything worked as indicated.
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Posted 10 years ago
Delighted with quick delivery however when I went to hang up my brand new Ralph Lauren polo shirt I noticed it had a dirty mark on it..I'm hoping it will wash out this the reason I'm writing this review
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Posted 10 years ago
Prompt service. Only issue is that an expensive pair of sunglasses were sent with no case. Just in a plastic bag.
Helpful Report
Posted 10 years ago
Good selection! Quick service. It could be best if iy was a possibility of free return.
Helpful Report
Posted 10 years ago
CRUISE is rated 3.9 based on 11,541 reviews