CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All perfect except 1 thing, if you don't have one product please don't charge another time the new amount!!!, discount that you don't have, is an horrible method Best regards”

Helpful Report

Posted 9 years ago

“very good”

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Posted 9 years ago

“Great shoes ! In particulary air max one ultra moire camo! But The sending is too long ..”

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Posted 9 years ago

“Fast delivery, good prices ... BAD: a lot of pictures could not be loaded on the site”

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Posted 9 years ago

“I love shopping at this site bcos it's quick and safe to get your orders. I will recommend this online shopping to anyone.”

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Posted 9 years ago

“I have returned my item to CRUISE for days? but there still no people contact me about refund.”

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Posted 9 years ago

“Great service, just a shame the product did not fit so I've had to send it back.”

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Posted 9 years ago

“I AM STILL WAITING FOR FEEDBACK AS THE PRODUCT I BOUGHT HAD A TICKET PRICE OF£250 ON IT AND I WAS CHARGED £265 i have sent photos”

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Posted 9 years ago

“I feel the delivery charges are a bit of a rip-off.”

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Posted 9 years ago

“Expensive delivery charge but other than that all good????????”

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Posted 9 years ago

“The t shirt is a lovely and comfortable fit highly recommended”

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Posted 9 years ago

“Great clothing site with good prices!”

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Posted 9 years ago

“goods despatched quickly and arrived in 3 working days”

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Posted 9 years ago

“Great service but do think deleivery is a lot”

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Posted 9 years ago

“Shipping overpriced. But prompt delivery”

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Posted 9 years ago

“Well packaged , kept up to date with order status.couldnt ask for much more.”

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Posted 9 years ago

“Kept informed of progress of the order, everything worked as indicated.”

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Posted 9 years ago

“Delighted with quick delivery however when I went to hang up my brand new Ralph Lauren polo shirt I noticed it had a dirty mark on it..I'm hoping it will wash out this the reason I'm writing this review”

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Posted 9 years ago

“Prompt service. Only issue is that an expensive pair of sunglasses were sent with no case. Just in a plastic bag.”

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Posted 9 years ago

“Good selection! Quick service. It could be best if iy was a possibility of free return.”

Helpful Report

Posted 9 years ago

CRUISE is rated 3.9 based on 11,534 reviews