CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love cruise/flannels but 1 thing I think you should have a think about is charging for delivery especially if you spend over a certain amount I spent 1300£ last week and still pay for delivery”

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Posted 7 years ago

“Excellent service, quality garments, and great prices (in the sale)... Half-price or less,.... What's not to like about that to be fair.... Five stars for the whole experience.”

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Posted 7 years ago

“Great collection from all the top brands...., fast delivery, great sizing charts for each specific brand and half price sale items picked up for bargain spends..... The ONLY way to describe this shopping experience is EXCELLENT. Very satisfied customer. Jonny,. Belfast.”

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Posted 7 years ago

“Brilliant service, fast & efficent 1st class service”

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Posted 7 years ago

“None off the confirmation e mails tells u how to return and the policy”

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Posted 7 years ago

“not happy that i had to pay £8 plus to return product”

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Posted 7 years ago

“Great service and great products I buy from here. I’m always happy buying from cruise.”

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Posted 7 years ago

“I bought Quality items at great prices from the sale items.fastdelivery too.”

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Posted 7 years ago

“The clothes are great and service but when I spend so much money I think u should get free delivery it’s a joke 6.99 for your clothes”

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Posted 7 years ago

“Excellent service, only place I could find the trainers I wanted, in the correct size, the delivery was quick and hassle free!”

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Posted 7 years ago

“Great range, some great discounts. Website can be very frustrating at times, especially when you put on filters and go in and out if viewing items, it very often resets itself automatically...grrrrr!!”

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Posted 7 years ago

“Very pleased with items& fast delivery”

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Posted 7 years ago

“Presentation is key , I found that my clothes could have been better presented , I spent 7 pounds on delivery which didn't please me , but all round good website and clothes to choose from”

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Posted 7 years ago

“👍”

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Posted 7 years ago

“Excellent service. Def recommend”

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Posted 7 years ago

“Smooth transaction, shoes arrived quickly from date of ordering.”

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Posted 7 years ago

“The delivery of items is always seamless and very quick, however the company should consider for certain purchases (over £500) free delivery and returns. As it is often difficult to estimate sizes online.”

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Posted 7 years ago

“Great shop Very efficient.”

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Posted 7 years ago

“Love shopping on line with Cruise great bargains very very quick delivery & returns are also repaid within days. I shop Cruise with complete confidence It`s always the first place I look when shopping online”

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Posted 7 years ago

“Alles super gelaufen. Tolle Ware, toller Preis und super schnell. Ich kann es empfehlen.”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,541 reviews