CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi shorts were just what I imagined, pants great as well”

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Posted 7 years ago

“Terrible delivery costs and often wrong product sizes. Great prices.”

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Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

“Excellent sale trainers, expensive postage”

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Posted 7 years ago

“Well i can't write a review as I am still waiting on my parcel getting delivered that is over a week I've waited I do appreciate Xmas holidays but still could've received it between Xmas and new year so I'm not very happy.”

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Posted 7 years ago

“Fantastic service as per usual.”

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Posted 7 years ago

“Fast delivery and no problems !”

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Posted 7 years ago

“Excellent products and service”

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Posted 7 years ago

“Top class”

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Posted 7 years ago

“Item came very quick and in very good condition”

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Posted 7 years ago

“On time and quality products...”

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Posted 7 years ago

“Cruise always provides me with high quality products as expected and the delivery is always very quick. However I find the delivery pricing extremely high, especially when someone is already spending a lot of money on products. I find the George Street Store in Edinburgh relatively well stocked, however I sometimes feel like the staff see it as chores to serve customers causing me to not feel very welcome in store. Though this has only been on a few occasions. Other than that I feel that Cruise offers good service.”

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Posted 7 years ago

“Excellent, ordered on the 26th December , items arrived on the 28th great service”

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Posted 7 years ago

“Everything good with cruise but need to drop the delivery charges for to expensive puts you off ordering online.”

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Posted 7 years ago

“Excellent service always”

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Posted 7 years ago

“Great service overall”

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Posted 7 years ago

“Parcel arrived on time unfortunately I had to send some items back as I had got sizes wrong - free returns would be good.”

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Posted 7 years ago

“Website is very easy to use. Impressed with the speed of delivery and compared to other competitors it puts cruise that step ahead.”

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Posted 7 years ago

“Delivery charge was expensive even though I had to pick up from Halfords! Everything else was fine”

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Posted 7 years ago

“I thought the deliver at first was good, however I sent an item back for exchange a week ago first class and have not received any information if my parcel was received or if my new item is out for delivery”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews