CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 8 days ago. Paid £7 for delivery. As per the website my order still needs collected by the he courier. Absolutely appalling service”

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Posted 7 years ago

“The order dispatch and delivery time on all my orders have been amazingly quick. I was so impressed as I’ve heard a few people raise this as an issue but for me 10/10.”

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Posted 7 years ago

“After reading some poor reviews of CRUISE it was with some trepidation that I placed an order online for some Jimmy Choo shoes and bag for my wife, for her upcoming birthday. I was therefore pleasantly surprised when the whole transaction and delivery process went smoothly and my wife is now one happy lady - well done CRUISE.”

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Posted 7 years ago

“Still haven’t received order no updates!”

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Posted 7 years ago

“Good service but cost of postage and packing excessive, particularly when any returns have to be paid for”

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Posted 7 years ago

“My rate 3 because my order was 4 for day with status processing and don't have any comment why is it... And fainaly I got my order with out BBC joggers... They was canceled with out any comments.”

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Posted 7 years ago

“An excellent customer service syetem working !”

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Posted 7 years ago

“Fantastic”

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Posted 7 years ago

“Delivery charge is shocking considering youre paying like £100 for a tshirt”

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Posted 7 years ago

“Very happy, products as described and at a great price. Will definitely be back to shop for more.”

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Posted 7 years ago

“Quality high standards of fashion keep it up”

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Posted 7 years ago

“Great product, good price”

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Posted 7 years ago

“Always deliver on time and clothes are a perfect fit.”

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Posted 7 years ago

“I’ve been shopping with CRUISE for a very long time now and have always enjoyed the quality of products on offer. On that note, I would like to send my regards to you all for making sure my products reach out to me on time with exceptionally well packaged goods. All of which have come to me as they should; pristine condition and have never had to return an item in my 5 years of shopping online with CRUISE. I’ve recommended CRUISE to many family and friends as a result of my countless pleasant experiences and without a shadow of doubt I’ll remain a loyal customer. Many thanks to the team at CRUISE! Keep up to the good work 👍🏽”

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Posted 7 years ago

“The last product I received was faulty and had to return”

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Posted 7 years ago

“Excelent delivery”

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Posted 7 years ago

“My grandson orded the goods for his mothers birthday and was really happy when it arrived so quick he said he will order again from you”

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Posted 7 years ago

“Fast delivery perfect every time cant ask for more”

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Posted 7 years ago

“Quick, Fast, Recommend”

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Posted 7 years ago

“Last service wasn’t to happy with t-shirt all dirty and out the bag”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,541 reviews