CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did pay for my items never receive it until now”

Helpful Report

Posted 8 years ago

“Wide range of choice, at very good prices”

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Posted 8 years ago

“Considering CRUISE and FLANNELS are the same company, it seems far better to order form CRUISE as it just a far better process. The problem is that the postage costs are a complete rip off compared to other stores, making both CRUISE and FLANNELS last resorts for shopping. £6.99 to post any item is bordering on theft, especially as unlike 90%+ other retailers, you can have the item sent to any store free of charge.”

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Posted 8 years ago

“all good; fast shipping”

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Posted 8 years ago

“Fast delivery and easy searching the website”

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Posted 8 years ago

“Very quick delivery. Overall very pleased”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“My item was delivered quickly”

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Posted 8 years ago

“Absolute disgrace that you charge £6.99 for delivery then expect people to pay to send back for an exchange. Will not purchase from you again.”

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Posted 8 years ago

“for the moment, I have not yet received my package and my products so I am not able to give you the slightest opinion. Sorry. D. Rom.”

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Posted 8 years ago

“Well packaged and speedy delivery. P&P charges are quite high though, even when spending over £50,£75,£100, where most online retailers offer free delivery.”

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Posted 8 years ago

“Good quality”

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Posted 8 years ago

“Very happy with the service order was made on Monday and my product was here by Wednesday so top class delivery and the product was also brilliant quality love it!”

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Posted 8 years ago

“High efficient and very quick delivery to Hong Kong is”

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Posted 8 years ago

“Great product at a great price”

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Posted 8 years ago

“superb service”

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Posted 8 years ago

“Quality brands and a great service”

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Posted 8 years ago

“All good, really.”

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Posted 8 years ago

“Great service. But I don’t agree with paying for returns .”

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Posted 8 years ago

“Excellent even with returns exchanges wouldn’t hesitate anytime”

Helpful Report

Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews