CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so creatif.”

Helpful Report

Posted 7 years ago

“Why did I not know the site existed. Was searching for my Jimmys for many weeks and how happy was I to find them and reduced. Delivery was really quick and I love the packaging. Love the shoes- love the site.”

CRUISE 5 star review on 16th January 2019

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Posted 7 years ago

“Im french customer and the delivery time has been very very good !”

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Posted 7 years ago

“waiting in phone queue for 30 mins when only 3rd in queue, taking long time to exchange item when received days ago, not impressed”

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Posted 7 years ago

“Excellent service would highly recommend. Will definitely use again many thanks”

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Posted 7 years ago

“Great service. Top arrived in Australia within 4 days of ordering. Customer service quick to respond with queries”

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Posted 7 years ago

“Great for shopping online as I live in Ireland”

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Posted 7 years ago

“Good service, loved the bag that the top came in. Made us feel that we were giving a very special gift.”

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Posted 7 years ago

“Quick delivery. Excellent packaging. Just a shame the hat was too small. I would definitely recommend this company and order from them again”

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Posted 7 years ago

“Absolute disgrace! Just previously ordered from your website to receive a jumper that had a mark on it! Has took me nearly 5 days to get a response from your online team and have still not got any further will never ever order from the website or shop in store again”

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Posted 7 years ago

“Always a broad range of brands and products . Friendly and helpful staff. My favourite shop.. much to the disgust of my husband .. :)”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“GREAT PRICES ,SERVICE AND QUICK DELIVERY ! Received my item next day which was too small ordered a larger size which also came next day. I was refunded for my first jacket within 3 days. i can recommend Cruise to anyone.”

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Posted 7 years ago

“Excellent clothes, fast delivery, never any issues”

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Posted 7 years ago

“Good qaulity clothes”

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Posted 7 years ago

“Amazing things online and in store, had no issues and it was delivered very quick!!”

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Posted 7 years ago

“Great selection of high quality products, delivery service was spot on too! Thanks again Richard S”

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Posted 7 years ago

“Great value and very speedy delivery”

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Posted 7 years ago

“The cruise team are fast and efficient from ordering to your items reaching you. There always great items to choose from.”

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Posted 7 years ago

“Great prices and quick delivery for goods on website. Recommended!”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,541 reviews