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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
No doubting the quality of the product - superb. Would be better if delivery and/or returns were free like ASOS.
Helpful Report
Posted 8 years ago
Happy customer delivery was really quick and my son was very happy with his Paul & Shark sweater
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Posted 8 years ago
Came on time and well packaged
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Posted 8 years ago
Constant contact from ordering to delivery. Very efficient service.
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Posted 8 years ago
Great speedy service. Ordered a jacket on Thursday evening and by Saturday afternoon it had arrived.
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Posted 8 years ago
all good delivery exceptional
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Posted 8 years ago
If you want to stand out from the crowd and have a one off piece of fashion no other place beats this one , especially when in the sale , brilliant online service , fast and efficient!
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Posted 8 years ago
I have always loved cruise !
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Posted 8 years ago
Great prices and excellent service. I'm just disappointed that having placed an order with a value of over £500.00 you still charge full postage.
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Posted 8 years ago
We live in Holland, but the delivery was perfect. Everything was excactly as planned.
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Posted 8 years ago
Thank you very much, all the clothes are of a very good quality, the size fits me.
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Posted 8 years ago
Using the website was so easy and efficient, the parcel came quickly and packaged really nice. Perfect to give straight to my dad for his birthday.
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Posted 8 years ago
Fast efficient service
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Posted 8 years ago
Amazing products and speedy delivery
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Posted 8 years ago
There online website is top quality.Very clear and straight forward.
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Posted 8 years ago
The delivery is fast and it's good packaging
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Posted 8 years ago
Excelente serviço
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Posted 8 years ago
Excellently packaged, quick delivery and fab shoes
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Posted 8 years ago
Package arrived and this was quick and really well presented. Shoes were perfect
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Posted 8 years ago
Good service, order tracking was good but postage expensive for the size of the item
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews