Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Delivery was great, price was great and the way product was packaged was excellent
Helpful Report
Posted 8 years ago
Very happy
Helpful Report
Posted 8 years ago
Very prompt delivery
Helpful Report
Posted 8 years ago
good cloths and fast delivery
Helpful Report
Posted 8 years ago
Made me very happy cause you had good deals on
Helpful Report
Posted 8 years ago
Excellent shoes and very fast delivery
Helpful Report
Posted 8 years ago
Love the clothes and great price.
Helpful Report
Posted 8 years ago
Great stock Great service Quick delivery Easy to use
Helpful Report
Posted 8 years ago
Fast response and delivery
Helpful Report
Posted 8 years ago
I'm pleased, but some footwear are not like you written.Converse you write that it is 8 is 42,5 EU but it is 42.
Helpful Report
Posted 8 years ago
Quality of clothing
Helpful Report
Posted 8 years ago
Wide selection of great value goods !
Helpful Report
Posted 8 years ago
Top quality clothing and extremely fast delivery
Helpful Report
Posted 8 years ago
good service.
Helpful Report
Posted 8 years ago
Items as described. Good prices. Quick delivery.
Helpful Report
Posted 8 years ago
Unfortunately this time I did not have a good experience with cruise. Ordered two Ralph Lauren shirts for my son who was starting back school. One white and one black. Shirts arrived wrong size. had been sent. Actual shirt stated size Medium but tickets on items stated X large. Had to return items back to cruise, Which may I add I had to pay once again to sent items back. Still waiting to hear from Cruise.
Helpful Report
Posted 8 years ago
Always great service and happy to exchange items when needed with no problems.
Helpful Report
Posted 8 years ago
Order arrived quickly and well packed...delighted.
Helpful Report
Posted 8 years ago
Good prices and Very fast delivery. Only bad point is having to pay for delivery. Should be free if you spend a lot of money on the website
Helpful Report
Posted 8 years ago
Parcel was delivered on great time.
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews