CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and delivery was quick.”

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Posted 8 years ago

“Excellent delivery time and communication.”

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Posted 8 years ago

“Fast delivery. Delivery should be offered free over a certain spend”

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Posted 8 years ago

“i like the shoes,and i would like to purchase again”

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Posted 8 years ago

“Sale items bought and they were still in great condition, labels attached etc. Value prices too. Delivery cost is a little cheeky.”

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Posted 8 years ago

“Easy to order, right sizes in stock, delivered very quickly and without fuss. Does what it says on the tin.”

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Posted 8 years ago

“Cruise have a great choice for men and women, I particularly love the accessories department! The website is easy to navigate and orders always arrive beautifully packaged and very speedily. The sales and Outlet at Cruise are amazing for great bargains too!”

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Posted 8 years ago

“Got my trainers when they said they would as always”

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Posted 8 years ago

“Cruise is always my 1st port of call, when clothes shopping. Quality gear at good prices!”

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Posted 8 years ago

“Very good service and prompt delivery”

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Posted 8 years ago

“Very good service from CRUISE will be using this site again”

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Posted 8 years ago

“Very good service for CRUISE and next day delivery Will be using this site again”

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Posted 8 years ago

“Choice is exceptional but returns should be free!”

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Posted 8 years ago

“Ordered a Kenzo Sweatshirt from Cruise with the Express Shipping option and received it after a few days of wait time. Really glad for it. The product had no flaws.”

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Posted 8 years ago

“Quality different to the tops in the store, i bought a polo shirt in store on the Monday and was soft and sat nice when on and these ones were different quality and smaller. I ordered a pack of 2 t-shirts as a gift and the box they came in was falling apart ripped and open”

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Posted 8 years ago

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Posted 8 years ago

“All the best designer labels under the one roof and great customer service”

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Posted 8 years ago

“i dont know where my parcel is nothing has been delivered no one tells me anything. ive been tired contavting cruise everyday”

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Posted 8 years ago

“I am very happy with the selection I can choose from.”

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Posted 8 years ago

“Great choice, great sale. The only thumbs down it's expensive postage and I have pay twice if I need to return something. Prepaid returns labels should be included in every parcel for fairness.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews