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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Great quick and efficient service! With brilliant offers
Helpful Report
Posted 8 years ago
To be honest I'm bit disappointed as I spent £1340 On handbag for my partner and gift wasn't gift wrapped or in a nice gift bag.
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Posted 8 years ago
Great product, CP Company shorts, at a great price in the sale. Quick delivery and great packaging (small Cruise shorts bag).
Helpful Report
Posted 8 years ago
Nice range of stock at affordable prices. I always shop on Cruise fashion when I can.
Helpful Report
Posted 8 years ago
CRUSE give a very fast delivery and good clothing to me. And the price is so spectacle!!!! Thank you.
Helpful Report
Posted 8 years ago
Happy Days
Helpful Report
Posted 8 years ago
Not answering mail, tried 5 times,
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Posted 8 years ago
Super quick delivery of beautiful bag.
Helpful Report
Posted 8 years ago
Low price and high product.
Helpful Report
Posted 8 years ago
Great prices, fast delivery and I have never had a problem :-)
Helpful Report
Posted 8 years ago
Excellent service
Helpful Report
Posted 8 years ago
Prompt, efficient delivery and a top class jacket. Excellent service, as always. Thank you.
Helpful Report
Posted 8 years ago
Great jacket and shoes, although had to chase the location of the jacket which was left in a bin!
Helpful Report
Posted 8 years ago
CRUISE MADE ME WITH THE REASONABLE PRICE. GOOD!!!!
Helpful Report
Posted 8 years ago
Paid for 48hr delivery, arrived 1 week later, I didn't get any refund on my delivery or email of processing until 6 days after purchase. Customer service wasn't much help and never contacted me back. 1st time I have bought from the website, and feel it was a very poor and terrible service overall, I'm happy that I eventually got the product I paid for but a bit of a fiasco overall. I'd much rather buy from the shops if this is a good example of your internet services. Sorry but I'm just trying to be honest. I feel my experience was terrible and very off putting
Helpful Report
Posted 8 years ago
Good service and quick delivery
Helpful Report
Posted 8 years ago
Ordering was easy, product was perfect and delivery was really speedy. Perfect. Thank you
Helpful Report
Posted 8 years ago
Easy ordering with speedy delivery - who could ask for more
Helpful Report
Posted 8 years ago
at the Higher end of the Fashion Market i got some designer brand clothing for my teenager sons christmas from their outlet section and saved myself a small fortune im over the moon as the clothes my sons want are really expensive
Helpful Report
Posted 8 years ago
Fast and convenience drop point
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,540 reviews