CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,537 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goods arrived on time , product was excellent . throughout the entire process i was informed by email and by text . all good”

Helpful Report

Posted 7 years ago

“Great service but having to pay £15 for a return doesn’t make sense to me from a big company such as yourself when smaller company’s offer free returns. This is off putting from ordering with you online. Won’t be ordering again for this reason”

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Posted 7 years ago

“Great Price....Fast Delivery....Happy Customer”

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Posted 7 years ago

“Great service item was revived on time”

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Posted 7 years ago

“Excellent Coat & Excellent service”

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Posted 7 years ago

“Excellent service! Very quick delivery with 1 hour delivery notice! Saves me waiting in all day! Loving my new bag!”

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Posted 7 years ago

“Excellent product and service!!!”

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Posted 7 years ago

“Hi ,had to send one product back ,but that was due to size nothing to do with yourselves,have sent item back recorded delivery,but not heard back about replacement yet ,but was only Tuesday I sent it back ,thanks”

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Posted 7 years ago

“Order placed on a Friday morning for 3-5 day delivery and items arrived Monday afternoon.”

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Posted 7 years ago

“Good product and very Good price”

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Posted 7 years ago

“Good choice of clothing, easy to use website, delivery is always quick and fairly priced”

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Posted 7 years ago

“Goods as expected. Ridiculous though that the customer has to pay for delivery given the cost involved.”

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Posted 7 years ago

“Excellent service, my only issue is the shipping cost. If free shipping cost as most companies these days I would give 5 star for sure.”

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Posted 7 years ago

“As always, a great service. The choice of product is great and the prices are great also. There is always something to suit whatever needs I have. Also the delivery service is brilliant - unlike some other online companies I could mention.”

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Posted 7 years ago

“good shoping”

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Posted 7 years ago

“I was very pleased with the two T shirts I purchased for my husband although a bit disappointing with the fact I paid £55 each plus postage, when the T shirts arrived each T shirt had a price tag of £48.99 a difference of £ 6 pounds each.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Absolutely amazing service!! Got my Gucci t shirt that I was craving for so long and couldn’t find anywhere else!! Sooooo happppyyy!”

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Posted 7 years ago

“First class service and products”

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Posted 7 years ago

“very good”

Helpful Report

Posted 7 years ago

CRUISE is rated 3.9 based on 11,537 reviews