CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on Sunday as I was going on holiday the following Saturday being sure I would get items delivered on time . Got email to say order would be delivered Friday pm . Parcel came with 1 item in it . Not informed that it was only 1 item being delivered . Contacted cruise but shut over weekend , not good . Other parcel came on Monday , no use to me as I am on holiday , not good . So not really a good shopping expiereance with Cruise I would say .”

Helpful Report

Posted 8 years ago

“Great service Great quality will order again”

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Posted 8 years ago

“Usually i am very happy with the service, however on this occasion i was sent a shirt in the wrong size and shorts in the wrong colour, hence the 2 stars, i am basing the 2 stars solely on this last transaction”

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Posted 8 years ago

“Fanatastic quality! Delivery was quick! Deffo worth the price!”

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Posted 8 years ago

“Execellnt service and delivery.”

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Posted 8 years ago

“Order to delivery took 2 days - even on standard delivery - and order placed on a Sunday. All packed nicely - and all at good prices!”

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Posted 8 years ago

“As always a top service. Very quick delivery and top items”

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Posted 8 years ago

“My fave sight top quality service”

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Posted 8 years ago

“Fast and excellent packaging, parcel delivery. Thank you very much for the package.”

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Posted 8 years ago

“Not sure if T shirt ordered was meant to be over sized or not but ordered a small and couldn’t get 3 of me in it”

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Posted 8 years ago

“Great service but delivery charge is ridiculous”

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Posted 8 years ago

“Great place to online shop or even going to the high street.great selection and alway have Size you need.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Excellent service and goods were exactly as advertised ... I am very pleased with my purchase.”

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Posted 8 years ago

“Good service, but I think its even better if they include a free return stamp :)”

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Posted 8 years ago

“Quality items of clothing, very well packaged and always delivered on time. As I don't have as much time now, as I would like to go shopping, Cruise offers the perfect solution.”

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Posted 8 years ago

“1st class shopping experience from order to deliver, would highly recommend.”

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Posted 8 years ago

“Very good and quick delivery and love the top. Thank you Cruise”

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Posted 8 years ago

“Excellent service and very quick delivery.”

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Posted 8 years ago

“Great variaty of clothing brands and deleviry is always on time”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews