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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Good clothing. No way to contact and got charged twice.
Helpful Report
Posted 8 years ago
Great staff and brilliant prices
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Posted 8 years ago
Best webshop
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Posted 8 years ago
Supplied my new footwear.... white y3's
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Posted 8 years ago
Cruise fashion sell top quality fashion brands at amazingly low prices I have ordered from them many times and NEVER been disappointed just ordered and received a pair of palladium boots and a K100 KARRIMOR jacket both items 70% off and came 2 days after my order
Helpful Report
Posted 8 years ago
Excellent quality service and beautifully packaged
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Posted 8 years ago
The cruisefashion website is very user friendly, it has great items, incomparable offers and the delivery company DPD is excellent. However, it is necessary for CRUISE to seriously consider free returns for its customers. That aside, I am very pleased and would indeed recommend CRUISE to friends and family.
Helpful Report
Posted 8 years ago
Shopped in cruise for many years in Edinburgh really helpful and polite staff
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Posted 8 years ago
Amazing service and quality
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Posted 8 years ago
easy to navigate round site good choices great savings great delivery quick !!!
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Posted 8 years ago
Delighted with service. Very fast delivery for standard
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Posted 8 years ago
Good bargains in sale
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Posted 8 years ago
Very fast payment process very fast delivery 10/10
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Posted 8 years ago
Very happy fast delivery
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Posted 8 years ago
Yet again a wonderful service. Items always arrive well packaged and constant emails informing you of its whereabouts make Cruise a must go to. Here's to the next purchase!
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Posted 8 years ago
Delivery was fast and it came in a cruise fashion zip bag which I thought was a good idea
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Posted 8 years ago
The staff in George street Edinburgh were helpful, approachable & friendly. The girl kindly explained the online ordering service and gave me the shoe code making it much easier to order.
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Posted 8 years ago
Great service. Sale items arrived next day. Will def order again thanks
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Posted 8 years ago
Lovely dress but quite slow delivery considering I had to pay £5.99 for it. Majority of online shops give free delivery when spending over £50!
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Posted 8 years ago
order delivered next day - prices were amazing and i have one happy 5 year old with his new CP Jacket and SI Zipper!! Start them young!!
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews