CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with purchase, although do think delivery cost was a bit steep.”

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Posted 8 years ago

“Really nice brands. An exquisit platform with good consumer choice.”

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Posted 8 years ago

“Quick and so easy to do”

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Posted 8 years ago

“Excellent communication and speedy delivery. Delivery service excellent. Received a time slot for delivery too.”

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Posted 8 years ago

“Great service and delivery time with my new hoodie”

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Posted 8 years ago

“I ordered my BBC hoodie and it came in two days great packaging and service”

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Posted 8 years ago

“Excellent selection of quality products and great sales.”

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Posted 8 years ago

“I am very happy with the service but I had to return my purchase for a smaller size.”

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Posted 8 years ago

“I ordered stuff online and travelled all the way into Glasgow to return them to only be told they would have to be returned to the warehouse. I think this must be the only shop to do this. Not very good service”

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Posted 8 years ago

“Great price and delivery”

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Posted 8 years ago

“Such a good price on the Givenchy Pandora in the sale, the delivery was super fast! Ordered on the Saturday and received the bag on the Monday!”

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Posted 8 years ago

“Cruise of great shopping experience you can buy high end good and get great bargains in the outlet I always have a look to see what I cannot afford great site”

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Posted 8 years ago

“It's simple... you do a great job in keeping customers happy! Thank you.”

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Posted 8 years ago

“Good product description; quick delivery”

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Posted 8 years ago

“Great communication with updates and prompt delivery”

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Posted 8 years ago

“Very fairness”

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Posted 8 years ago

“Very good I am so happy”

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Posted 8 years ago

“Everything suits, only after the change of the courier from the Dhl to the DPD was the delay in delivery due to lack of invoice. The last delivery was on time. The new courier has a problem with tracking delivery, displays with a delay, shows that the goods are in England, and in fact it is already in Ukraine.”

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Posted 8 years ago

“Fantastic service and well packaged”

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Posted 8 years ago

“Well packaged delivered.very quickly, fantastic shoes at a great price”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews