CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good”

Helpful Report

Posted 7 years ago

“easy to order, quick payments, delivery and the clothing purchased was exactly as described, nothing i wouldn't expect from a quality retailer such as Cruise. My only gripe which has stopped me from purchasing many more items and sadly using a competitor was simply down to your postage charge or lack of option to collect in store for free.”

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Posted 7 years ago

“Fast delivery good communication.”

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Posted 7 years ago

“Only reason i have given it a 4 star is because the delivery charge is always expensive. You would think spending alot of money they would offer free delivery but no.”

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Posted 7 years ago

“Ordered easily online with easy searching of the site and fast delivery! Will 100% use again.”

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Posted 7 years ago

“Still have not received item - nothing back from dpd. Going to have to ring tomorrow 😡”

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Posted 7 years ago

“Lovely service but just a shame delivery costs so much”

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Posted 7 years ago

“Very quick delivery arrived earlier than expected”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“A great fashion retailer to shop but delivery charge could be lower”

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Posted 7 years ago

“I would recommend a different courier service not received my parcel and now believe it is missing!!! Absolute joke not your fault but am absolutely furious with this I've rated you 5stars because I love the shop but the courier is useless”

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Posted 7 years ago

“Description, quality and shipping all perfect”

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Posted 7 years ago

“Fantastic & Efficient Service. Everything arrived on time & perfectly packaged in small black zipped bags. Would highly recommend to others. Keep up the great work!”

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Posted 7 years ago

“Very good qality an fast delivery!”

CRUISE 5 star review on 6th January 2019

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Posted 7 years ago

“Easy to order and quick delivery”

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Posted 7 years ago

“Very fast delivery and I love the zipper bag that comes with it.”

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Posted 7 years ago

“Great service, very pleased with tops purchased, quick delivery. Would be good if Cruise offered a student discount tho 👍🏻 Many thanks!”

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Posted 7 years ago

“Great items with great offers, great delivery and overall great service!”

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Posted 7 years ago

“Late decision for a Christmas present which cruise still managed to get delivered in time for Christmas Day.”

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Posted 7 years ago

“Great service, easy to order, item came quicker than expected and in a dust bag which was a nice little extra. Would recommend and definitely use again!”

Helpful Report

Posted 7 years ago

CRUISE is rated 3.9 based on 11,541 reviews