CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would just like to say the quality of clothing you provide is top quality and the delivery service is 1st class , thankyou”

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Posted 8 years ago

“Verry fast shipping and good prices”

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Posted 8 years ago

“FAST DELIVERY, LOVELY PACKAGING”

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Posted 8 years ago

“Very happy will shop again”

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Posted 8 years ago

“Cruise has made me happy since the early 90s Now the online store has made me even happier Great site and service”

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Posted 8 years ago

“Good communication regarding delivery and a professional speedy service.”

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Posted 8 years ago

“Excellent service at a great price. Order placed on Saturday night and received on Monday afternoon. Can it get any better”

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Posted 8 years ago

“Ordered and it arrived the next day . Great service”

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Posted 8 years ago

“online orders are very poor”

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Posted 8 years ago

“Ordered a pair of mens trainers in grey size 11 and paid £333 plus P&P, when they arrived they were the wrong colour. Your warehouse had packed blue! I rand the Cruise shop who said it was nothing to do with them and I could not return them to the shop. I sent them off in the post and due to the weight and what they were worth it cost me £26.60. I expected you to send back with the correct colour in. Low and behold I get an email to say I will be refunded with no explanation at all and no refund of P&P fee that I paid and which was your fault!!! not impressed!”

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Posted 8 years ago

“Excellent service, arrived in a couple of days, wrapped lovely, quality of garment excellent we always do with Barbour, very impressed overall, will be order again 👍”

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Posted 8 years ago

“Quality Items, clearly displayed, reasonably priced. Goods always arrive within 2-3days, well packaged. Very easy returns policy.”

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Posted 8 years ago

“Goods received were as stated except for one, however I was amazed that after spending over £ 170 I still had to pay for delivery and also had to pay postage to return an item...does not make for good customer relations !! So many other online retailers give free delivery when spending over a certain amount ..why don't you ?”

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Posted 8 years ago

“Goods arrived on time as promised, well packaged and as described on the website”

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Posted 8 years ago

“Lovely fashion and staff are friendly”

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Posted 8 years ago

“Wish I could.”

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Posted 8 years ago

“The stuff I ordered was well priced perfect fit and came on time. Would highly recommend them to anyone.”

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Posted 8 years ago

“Fast easy delivery 👌”

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Posted 8 years ago

“The service was great, fast and efficient. Ordered online on the Friday and was at my home address on the Saturday afternoon. Well done.”

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Posted 8 years ago

“the quality of goods, and fast assured delivery makes using cruise an absolute pleasure”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews